RoReviews of ro.co

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ Our support can be reached by email to [email protected] or through your Ro account here: my.ro.co/chat We'll send you a request for more information to see how we can help sort this out for you!

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, however if you were not prescribed we can help issue you the refund. We'll send you a request for more information to help sort this out.

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ - We'll send you a request for more information to see how we can help, if you're open to it!

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoJan 9, 2026

Hi there. We’re sorry to hear about your experience and understand why this was frustrating. The enrollment fee covers the initial medical intake and provider review, and while many evaluations are completed asynchronously, members can request follow-up questions or clarification from a licensed provider as part of that process. We take concerns about expectations and communication seriously and appreciate you sharing this feedback so we can continue improving how care steps are explained upfront. We'll reach out for more information to see how we can help, if you're open to it!

Response from RoJan 9, 2026

Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoJan 9, 2026

Hi there. We’re really sorry to hear about your experience - missing scheduled appointments and last-minute changes are understandably frustrating. Your feedback is important, and we take concerns like this seriously as we work to improve provider availability and communication. We'll send you a request for more information to see how we can help here.