RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,560 reviews with 1 star · Clear filters
Miriam P.
I’m just starting and the process was hassle free but after reading all the comments I never saw one where anyone commented on their weight loss. Not that concerns me
Response from RoJan 9, 2026
Hi there. You can find real reviews from Ro ambassadors on their weight loss and experience on our Instagram: @ro.co!
Shian N.
I was very disappointed with this company. I made it through to where I was getting the medication ordered and surprise it’s going to be $300 a month because there is a monthly membership fee on top of the medication. Not as advertised. Ridiculous.
Response from RoJan 9, 2026
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Matthew H.
Deceptive and misleading prices advertised. Seems like you can get certain medication for a certain price (I was looking at $145), but was eventually told the "...yes, the total monthly cost would be much higher than $145/monthly.", a direct quote from customer service after I reached out about this. They are very quick to respond to take your money, but took over a day to respond to my requests for a redund.
Response from RoJan 9, 2026
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Macdonald
Beware None of the financial information on what you’re going to be charged for the membership or the medicine is disclosed before you are forced to pay for the membership
Response from RoJan 9, 2026
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/
Dave R.
Failed to ship my drugs on time two months in a row. Then, they knew over the weekend that the shipment had gotten screwed up and still failed to prioritize my order when they re-opened on Monday or Tuesday to get me my medication on time and I ended up getting off schedule for my medication which was super stressful. DO NOT TRUST ro.co with your health.
Response from RoJan 9, 2026
Hi there. We’re really sorry to hear about this experience and understand how stressful it can be to have your medication delayed and your schedule disrupted. We were experiencing shipping delays due to the holidays, however we're reaching out for more information to see how we can help here, if you're open to it!
Tam W.
Misleading . I signed up paying $45. Then was told I would not be receiving one of the known meds, but a medication NOT FDA approved. On top of that the medication had to have a needle put on and was a different dosage method, plus the dosage had to be measured out. PLUS, it was to cost $199 additional. I immediately cancelled within 30 minutes. They say I still have to pay the membership cost. What a scam.
Response from RoJan 9, 2026
Hi there. We’re sorry for the frustration this caused and understand how the pricing can feel unclear. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ We're reaching out for more information to see how we can help here, if you're open to it!
Donald P.
You suck. I canceled my subscription months ago but you sent me $72 worth.of product that I didn't order or want. PLEASE DO NOT SEND ME ANY ADDITIONAL PRODUCTS . CANCEL MY SUBSCRIPTION. 0
Response from RoJan 9, 2026
Hi there. We're sorry to hear this happened, we understand how this would be frustrating. It may be that your refills were on auto-refill, which triggers a new order. However, we can definitely shut this off and issue you a refund. We'll send you a request for more information to help resolve this!
Robert W.
This company is a ripoff. I have canceled my member ship and canceled all orders. I receive a refund only to have the charges rebilled immediately. I have reported the company to the Colorado Attorney General for a fraud investigation. Use any other company but beware of these thieves. Although the company fraudulently charged my credit card for $606.06 they offered a $45 refund. I am currently pursuing a civil fraud claim and as noted this company has been reported to the Colorado Attorney General's Office. Do not do business with this company - there are legitimate on-line pharmacies that will not steal from you. Update 1/13/26 - still they have not refunded the charges. Update 1/15/26 - RO has still not refunded the fraudulent charges.
Response from RoJan 9, 2026
Hi there, we're sorry to hear this happened and completely understand how this could be frustrating. We can definitely look into this for and help correct any charges completed in error. We're sending you a request for more information.
