RoRo is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Greg
They need to be clearer and more upfront with their advertising and communication. What I thought was a great promotion turned out to be about 3x what I thought I would be paying, and all after the fact and too late.
Amanda K.
I don’t like that the membership pricing is as much as the medication and you get literally nothing. It access to the expensive medication. You could get it literally anywhere for medication cost.
LH
The initial prescription fee is the same as the eventual membership fee. It is not until you sign up for the membership, 3 months in, that you learn you receive nothing for this and owe another $149 per month to get the prescription. Bait and switch. I assume getting out of this will be way harder than getting in.
Julie W.
I’m looking forward to trying the pill, but I was caught by surprise by the price. I didn’t realize when I was signing up for the app at $149 per month that the medication was an additional $149 per month. I wish the actual cost had been clearer. I will probably cancel the membership before the first month.
KENDALL
I don't know why companies request a review before services are rendered but, you asked for it. I signed up for a plan $39 plus $149 a month after doing so and a couple of days later going through the process it was revealed that it would be more than $149 a month depending on the medication and milligrams. Also there's no human being to talk to. I have yet to start the medications but this is my experience so far.
Suzanne F.
I disagree with starting Zepbound at 2.5mg when 2 months ago I was taking 7.5mg. I’m having trou
Angela L.
Ro isn't worth getting into.. it says one price but they try charging you something different I signed up lost the $39 because it doesn't tell u until you're in its nonrefundable smh now that I've canceled membership and ongoing medication they still tring to get money out my account I've emailed them on several occasions to stop im not interested....
shawn
I have had trouble putting in my insurance. Everything I tried keeps starting me over . I already have a account set up. I did give my insurance and said it was approved but then in a email it stated I chose to pay out of pocket and I got charged . If I can't use my insurance I would like to cancel my membership.
