Kat
Absolutely awful experience if you need medical help
Absolutely awful, they wasted hours of my time setting up an account and then prescribing me an emergency medicine and ghosting me after they said they sent it to the pharmacy. If you genuinely need medical help do not trust ro. All they are good at is scamming money and letting sick people wait longer for their manipulation to fully set in. Was able to book a zocdoc and get a real prescription before the to scammers even bothered to reach out. Service was non existent and I'm considering reporting them for their neglect. Impossible to get timely support.
Response from RoOct 6, 2026
Hi Kat, I'm so sorry this was your experience. I'm going to send you a request for more information so I can look into this issue and provide any needed support.