RoReviews of ro.co

Response from RoMar 9, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 9, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoMar 9, 2026

Hi there. Thank you for sharing this, we’re truly sorry to hear how frustrating the experience has been. Your feedback about accessibility and communication is important, and we take concerns about support and responsiveness seriously. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoMar 9, 2026

Hi there. Thank you for sharing your experience, we’re sorry this has felt frustrating and confusing. Cash pay pricing for Zepbound injections can sometimes align with manufacturer direct programs, with the Ro membership covering ongoing provider oversight and care support. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 9, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 9, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. You must have an active Ro Body membership to have an active medication prescription. The membership fee covers physician visits, clinical support, insurance support, etc. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 9, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further. We're sending a request for more information.

Response from RoMar 9, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further. We're sending a request for more information.