RoReviews of ro.co

Response from RoMar 10, 2026

Hi there. Thank you for reaching out and sharing your feedback, we’re sorry this experience felt frustrating. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 10, 2026

Hi there. Thank you for reaching out and sharing your feedback, we’re sorry this experience felt frustrating. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 10, 2026

Hi there. Thank you for reaching out and sharing your feedback, we’re sorry this experience felt frustrating. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 10, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoMar 10, 2026

Hi there. Thank you for reaching out and sharing your feedback, we’re sorry this experience felt frustrating. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ We understand your concerns around communication, however we can confirm we do not use AI to handle customer service interactions. Our care team includes real people - licensed providers, nurses, and support staff - who respond to messages and assist members throughout their treatment journey.

Response from RoMar 9, 2026

Hi there. We currently offer the Wegovy pill starting at $149/month, with pricing based on dose–$149/mo for 1.5 mg, $149/mo for 4 mg through Apr 15, 2026 then $199/mo thereafter, and $299/mo for 9mg and 25 mg doses. Other terms and restrictions may apply. You can learn more here: ro.co/weight-loss/pricing/ Please note that the medication price is separate from the monthly membership fee, which is $45 for the first month and $145/month thereafter.

Response from RoMar 9, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/ Our care team can be reached by email to [email protected] if you need any additional assistance here.

Response from RoMar 9, 2026

Hi there. Thank you for sharing your feedback, we're sorry to hear about your experience. We work with licensed providers and nurses who review each case and can schedule appointments to connect directly when needed. Their responses are not AI-generated but come from real members of our care team. We understand how important personalized attention is and appreciate you bringing this forward.