Anna T.
Very deceiving
Very deceiving Not 24 hour support as they state, they will get back to you in 3 days, the membership is supposed to be refundable if you don't get the prescription but it is not. After not receiving a response for 3 days I canceled my membership before I was prescribed due to lack of support and they refused to refund as I went with a different company. My bank fixed it but it was a headache. I went with Join Piper, less expensive and same day service
Response from RoMar 10, 2026
Hi there. Thank you for reaching out and sharing your experience, we’re sorry to hear this felt frustrating. Our typical response timeframe can be up to 3 days depending on volume, though we always aim to respond the same day whenever possible. While some companies offer lower pricing, it is for compounded versions, and we focus on providing access to FDA-approved GLP-1 medications like Wegovy and Zepbound at some of the most lowest, competitive pricing available. Transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/



