RoReviews of ro.co

Response from RoMar 30, 2026

Hi there. Thank you for reaching out and sharing your feedback. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 30, 2026

Hi there. We’re sorry to hear about your experience. In many cases, a higher cost at the pharmacy can be due to a high deductible plan, meaning you may need to meet your deductible before your insurance begins to lower the price. We’d be happy to take a closer look at your prescription and insurance details to help provide more clarity. If you’re open to it, please reach out to us directly to [email protected] so we can assist.

Response from RoMar 30, 2026

Hi there. Thank you for reaching out and sharing your feedback. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. We do aim to offer transparent pricing and more information about the overall cost of the Body membership on our website here: ro.co/weight-loss/pricing/

Response from RoMar 30, 2026

Hi there. We’re sorry to hear about your experience and understand how frustrating this must be. Federal regulations limit how care can be provided to patients with certain types of government insurance, and this is not a policy we set ourselves. We know this can feel restrictive, especially when you’re willing to pay out of pocket, and we truly appreciate your feedback.

Response from RoMar 30, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoMar 30, 2026

Hi there, we're so sorry to hear this was your experience and understand how this could be frustrating. It could have been that you selected the prepaid option for your medication that charges you for the bulk amount at a discounted rate. We would appreciate the opportunity to investigate this further and see how we can help. We're sending a request for more information.

Response from RoMar 30, 2026

Hi there, we’re sorry to hear about your experience. The $45 enrollment fee covers your initial provider consultation and assistance with insurance, while the $145 monthly membership covers ongoing medical support and care management. Medication costs are separate and will depend on if you use your personal insurance. If you are approved by your insurance, the price of the medication co-pay can be much lower than the cash-pay options. Transparent pricing and more information about the overall cost of the Body membership can be found on our website here: ro.co/weight-loss/pricing/ Medication instructions should always be clear, and we’d strongly encourage reaching out to your provider directly so they can provide guidance and ensure you feel confident in your treatment. Phone call appointments can be made upon request.

Response from RoMar 10, 2026

Hi there. Thank you for sharing your feedback, we’re sorry to hear this experience felt frustrating. The $45 covers the initial consultation, and the $145 monthly fee supports ongoing care, while medication costs vary depending on whether you use insurance. For many members, using insurance can significantly lower medication costs compared to cash-pay pricing, and we’re always happy to help clarify coverage details. More information can be found on our website here: ro.co/weight-loss/pricing We'll send you a request for more information to see how we can help!