RoReviews of ro.co

Response from RoOct 7, 2026

Hi Jill - I'm sorry for any confusion or frustration caused by the promised refund. I took a look at your account and I've reached out to our team to request another confirmation the charge was refunded and you should be seeing the refund in 7 - 10 business days. If you have any additional questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!

Response from RoOct 6, 2026

Hi Helen - I can help you with this! I'm going to request more information from you so I can take a look at your Ro account to support.

Response from RoOct 7, 2026

Hi Angela - I'm sorry to hear you didn't get the results you were looking for from your medication. Unfortunately, some people don't see weight loss until they've reached the higher doses of medication. I'm going to send you a request for more information so I can look into your experience to better support.

Response from RoOct 7, 2026

Hi Som! I apologize if there was any confusion with our pricing. Medication costs are separate from the Ro Body Membership fee. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!

Response from RoOct 7, 2026

Hi Heidi! I apologize for the confusion with our pricing. The Body Program membership fee covers the cost of an initial provider review of your visit, consultation if you choose, a monthly weight-loss curriculum focused on treatment adherence, nutrition, and exercise, monthly check-ins with your Ro-affiliated provider, and 1:1 support from your Ro coach. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any additional questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!

Response from RoOct 7, 2026

Hi Nicole! I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. You can also reach out to [email protected] at anytime for assistance in the future!

Response from RoOct 7, 2026

Hi Bryan! I apologize if there was any confusion with our pricing. We provide a full breakdown of these costs during the online visit so patients can review the pricing and terms before agreeing and submitting their visit. I'll drop a link to our website to help clarify any confusion over pricing and/or membership fees: https://ro.co/weight-loss/pricing/ If you have any questions or concerns please feel free to reach out to [email protected] and we'd be happy to assist!

Response from RoOct 7, 2026

I'm so sorry for any frustrations with your experience. I'm going to send you a message to request more information so that we can better assist you with this. I look forward to connecting with you soon!