Rize Credit Union Reviews | Read Customer Reviews of rizecu.com

Rize Credit UnionReviews of rizecu.com

4.5117 reviews
Credit & Debt Services
12701 Schabarum Ave, Irwindale, CA 91706, California

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Rize Credit Union

About Rize Credit Union

We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.

Rize Credit Union (rizecu.com) has 117 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rizecu.com
Website: rizecu.com
Category: Credit & Debt Services
Location: Irwindale, CA 91706, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rize Credit Union reviews

117 approved reviews, newest moderated first

Sara K.
Mar 8, 2025
I didn't know what to with my account …
I didn't know what to with my account upside-down she took the time and explained to me step by step realy great person thank you I'm so sorry I forgot her name
Response from Rize Credit UnionMar 8, 2025
Hi Sara! Thank you for your feedback. We're thrilled to hear that you had a positive experience with our team member. It's wonderful to know that they took the time to explain everything step by step and provided you with the assistance you needed. Thank you again for your review!
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Edwin G.
Mar 3, 2025
ATM issues
I dislike how I’m unable to deposit money and withdraw over $300 in a transaction at an ATM.
Response from Rize Credit UnionMar 4, 2025
Hi Edwin. Thank you for your feedback. We understand your frustration with the ATM transaction limits. Our goal is to ensure the security and convenience of our services and encourage you to visit one of our branches or contact our Member Care Center at 800-866-6474 for assistance with larger transactions. Your satisfaction is important to us, and we are here to help. Thank you for choosing us!
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Norma C.
Mar 3, 2025
Good customer service love the way they…
Good customer service love the way they help people
Response from Rize Credit UnionMar 4, 2025
Hi Norma. Thank you for your kind words! We're thrilled to hear that you appreciate our member service and the way we help people. Our team is dedicated to providing excellent support and ensuring that our members have a positive experience. Your satisfaction is our top priority, and we're here to assist you whenever you need us. Thank you for choosing us!
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Leo V.
Mar 1, 2025
They are friendly and fast at what they…
They are friendly and fast at what they do and very helpful when you are struggling to pay loan on time they work with you
Response from Rize Credit UnionMar 4, 2025
Hi Leo. Thank you for your kind words! We're delighted to hear that you find our team friendly, fast, and helpful. We understand that financial challenges can arise, and we're committed to working with you to ensure you can manage your loan payments. Your satisfaction is our priority, and we're here to support you every step of the way. Thank you for choosing us!
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Hope B.
Feb 25, 2025
I am very satisfied with Rize Credit…
I am very satisfied with Rize Credit union. Tellers are very professional and pleasant. I don't wait very long at all. When I go into the bank when I call with questions or a problem. I do not stay on, hold very long and if it is a long hold, they call me back. I am very. Satisfy extremely satisfied with rise. 3 credit union.
Response from Rize Credit UnionMar 4, 2025
Hi Hope. Thank you for sharing your satisfaction with Rize Credit Union! We're delighted to hear that our tellers' professionalism and pleasant demeanor have made a positive impact on your experience. It's great to know that you don't have to wait long, whether you're visiting the bank or calling with questions or issues. We strive to provide prompt and efficient service, and we're glad to hear that our callback system is working well for you. Your extreme satisfaction is our top priority, and we look forward to continuing to serve you. Thank you for choosing Rize Credit Union!
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Vhern
Feb 22, 2025
Thankyou for a great bank experience…
Thankyou for a great bank experience and answering my questions. You guys are awesome !
Response from Rize Credit UnionMar 4, 2025
Hi Vhern. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that we were able to answer all your questions. Our team strives to provide excellent service, and it's wonderful to know that you think we're awesome. We look forward to continuing to serve you and exceed your expectations. Thank you for choosing us!
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Jerzee
Feb 21, 2025
Since the take over
Since the take over, it has been a pleasant experience and look forward in having a long lasting financial relationship.
Response from Rize Credit UnionMar 4, 2025
Hi Jerzee. Thank you for your kind words! Our team is committed to providing excellent service, and we're excited to continue building a long-lasting financial relationship with you. Your satisfaction is our priority, and we look forward to serving you for many years to come. Thank you for choosing us!
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Gloria M.
Feb 21, 2025
Opening an account with Rize Credit…
Opening an account with Rize Credit Union was straightforward. The process was smooth and hassle-free, with clear instructions that made each step easy to follow. The staff were not only friendly but also attentive and knowledgeable, answering all my questions. Their dedication to customer satisfaction really stood out, making the overall experience pleasant and reassuring.
Response from Rize Credit UnionMar 4, 2025
Hi Gloria. Thank you for sharing your positive experience with Rize Credit Union! We're delighted to hear that opening an account was smooth and hassle-free for you. Our team strives to provide clear instructions and ensure that each step is easy to follow. It's wonderful to know that our team's friendliness, attentiveness, and knowledge made a difference in your experience. We're dedicated to customer satisfaction, and your feedback reassures us that we're on the right track. Thank you for choosing Rize Credit Union!
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