Rize Credit Union Reviews | Read Customer Reviews of rizecu.com

Rize Credit UnionReviews of rizecu.com

4.5117 reviews
Credit & Debt Services
12701 Schabarum Ave, Irwindale, CA 91706, California

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Rize Credit Union

About Rize Credit Union

We’re more than just a financial institution. We’re your trusted partner on your journey toward financial empowerment.Founded in 1952 by members of IBEW Local 47, our institution later became SCE Credit Union. Over the decades, we’ve expanded our reach and now proudly offer a wide range of valuable financial products and services to members throughout Southern California and Southern Nevada.We’re proud of our rich history, and for over 70 years, we’ve provided knowledge, access, and care to uplift communities and secure better futures for all. We strive not only to guide you through your finances but also to help you take control of your financial future.

Rize Credit Union (rizecu.com) has 117 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: rizecu.com
Website: rizecu.com
Category: Credit & Debt Services
Location: Irwindale, CA 91706, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Rize Credit Union reviews

117 approved reviews, newest moderated first

Paula N.
Apr 4, 2025
Prompt, professional C/S
Rize Credit Union customer service representatives are prompt and polite. Rize Credit Union has always refunded any card charges I challenge after I prove the reason for the challenge. I've been with Rize for 16 years and have no intention on leaving.
Response from Rize Credit UnionApr 7, 2025
Hi Paula. Thank you for your kind words and for being a loyal member of Rize Credit Union for 16 years. We're delighted to hear that our team has been prompt and polite in assisting you. It's also great to know that we've been able to address your card charge challenges to your satisfaction. Your loyalty means a lot to us, and we're committed to continuing to provide you with excellent service. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again for your wonderful feedback!
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John K.
Apr 3, 2025
If your kid gets paper statements each…
If your kid gets paper statements each month they get charged $5. Only credit union I have used that does this to kids.
Response from Rize Credit UnionApr 7, 2025
Hi John. Thank you for your feedback. We understand your concern regarding the $5 charge for paper statements. At Rize Credit Union, we strive to keep our fees as low as possible while encouraging environmentally friendly practices. We offer free electronic statements as an alternative to help reduce costs and paper waste. If you have any questions or need assistance with setting up electronic statements, please don't hesitate to reach out. We appreciate your understanding and support. Thank you!
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Tess
Mar 30, 2025
No hidden fees and great customer…
No hidden fees and great customer service!
Response from Rize Credit UnionMar 31, 2025
Hi there! Thank you for your positive feedback. We're thrilled to hear that you had a great experience with our member service and found no hidden fees. Your satisfaction is our top priority, and we look forward to serving you again in the future! If you have any other questions or need further assistance, feel free to reach out. Have a wonderful day!
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Claudia G.
Mar 14, 2025
Very helpful people who in the bank and…
Very helpful people who in the bank and great service
Response from Rize Credit UnionMar 15, 2025
Hi Claudia. Thank you for your kind words! We're thrilled to hear that you found our team helpful and enjoyed the service. We strive to provide the best experience for our members, and your feedback means a lot to us. If you have any other questions or need further assistance, please don't hesitate to reach out.
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Jessica Q.
Mar 14, 2025
Absolutely wonderful
Absolutely wonderful experience, great communication. Sweet representative, caring and understanding
Response from Rize Credit UnionMar 15, 2025
Hi Jessica. Thank you for your wonderful review! We're delighted to hear that you had a great experience with our team. Our team members strive to provide caring and understanding service, and it's fantastic to know that their efforts made a positive impact on your experience.
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Ebony J.
Mar 14, 2025
Great Credit Union
Great Credit Union , wish I had found them sooner but im definitely here to stay
Response from Rize Credit UnionMar 15, 2025
Thank you for your fantastic review, Ebony! We're so glad to hear that you're happy with our Credit Union and that you plan to stay with us. It's always wonderful to welcome new members, and we appreciate your kind words.
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Hadassah J.
Mar 14, 2025
Good quick service
Good quick service. I haven't had many issues besides overdraft fees and you guys are quick to catch fraudulent charges. The overdraft fees aren’t my favorite but I’ve just learned to put my bills on another card so I don’t run into that issue.
Response from Rize Credit UnionMar 14, 2025
Thank you for your feedback, Hadassah! We're glad to hear that you appreciate our quick service and our efforts to catch fraudulent charges. We understand that overdraft fees can be frustrating, and we appreciate your understanding. Your feedback is important to us, and we're always looking for ways to improve our services. If you have any further concerns or need additional assistance, please don't hesitate to reach out. Thank you for being a valued member!
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Rodger B.
Mar 8, 2025
Strong 4 out of 5
Strong 4 out of 5. Always room for improvement, especially with the Credit Card offerings.
Response from Rize Credit UnionMar 10, 2025
Thank you for your feedback, Rodger! We appreciate your positive rating and your suggestion for improvement. We're always striving to enhance our services, and your input regarding our Credit Card offerings is valuable to us. Thank you again for your review!
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