James
They won't let me close my account and…
They won't let me close my account and I keep getting charged. I will make a complaint about these frauds.

Create studio-quality videos and podcasts from anywhere Record, live stream, edit, repurpose, and publish, all in one place. Riverside (formerly Riverside.fm) is the all-in-one platform for recording, live streaming, editing, repurposing, and publishing studio-quality videos and podcasts. Creators and businesses use it to produce broadcast-quality content without the production maze of multiple tools, expensive studios, or technical expertise. Record up to 4K video and uncompressed audio locally on every participant’s device, so quality holds up even on bad internet. Edit by editing the transcript. Turn long recordings into clips, captions, show notes, and translations with AI. Webinars scale to 10,000 attendees. Trusted by independent podcasters like Tim Ferriss, Mel Robbins, and Guy Raz, and by brands including Spotify, Marvel, HubSpot, Microsoft, and Intuit. 4K local video recording 10,000 webinar attendees 100+ transcription languages Why Riverside What are Riverside's core benefits? All-in-one Record, live stream, edit, repurpose, host, and publish from one platform. Studio-quality results, no studio needed Up to 4K video and uncompressed audio, recorded locally so quality doesn’t depend on the internet connection. AI that does the heavy lifting Edit by chatting or by editing text, clip automatically, enhance audio, translate, and generate show notes in seconds. Speed without compromising quality Cut hours of post-production into minutes. Maximum reach from every recording Built-in repurposing into clips, captions, transcripts, translations, and social formats. No learning curve Easy enough for first-timers, deep enough for pros. Guests join from a browser link. Features What are Riverside's main features? Recording ●Local recording: Up to 4K video and 48kHz uncompressed audio, captured on each participant’s device. ●Separate tracks per participant: Independent audio and video tracks for clean post-production. ●Progressive upload: Tracks the upload as you recor
Riverside (riverside.com) has 529 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Video & Sound · Union, New Jersey
Excellent

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Excellent

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Excellent
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Excellent
Showing 98 reviews with 1 star · Clear filters
James
They won't let me close my account and I keep getting charged. I will make a complaint about these frauds.
Michela W.
This service was mediocre at best and makes it impossible to cancel the automatic payments. My plan is showing free yet I am getting charged 29 per month and can't shut it off. Stay away.
Danny H.
After having painstakingly found a guest, prepped for hours, recorded a great session, then only to find that the last 10min of the recording was lost in the upload, is so crappy. They did offer me 1 month free (not really worth it now, as I can't trust riverside). Once you loose the trust that your recording is going to record you can't really use the platform again.
Kevin B.
Période d’essai qui se renouvelle sans consentement et sans information préalable. Dommage d’avoir ce type de pratique
Andrea B.
DO NOT USE- PATHETIC DOES NOT WORK 90% OF THE TIME
Les C.
This is a HORRIBLE dealer !!!! On 06/22/2026 my wife & I went to Riverside Hyundai looking for a car we were met by a salesman Tom Saleh, he showed us the Hyundai Santa Fe limited Hybrid & we test drove it and liked the car. We sat down to talk over the price & I noticed that Riverside Hyundai had added a bunch of useless dealer options so, right away I told Tom that I didn't want their added options & he stated that he would have them removed from the paperwork. We came to an agreement on price & went to the finance office where we signed a bunch of paperwork & made the purchase. While at home four days later I was reading the contract & seen that Tom had not kept his word & we paid $4,000 for the useless dealer options that he said he had removed !!!!! After seeing that I was pissed, so I contacted him & he said that it was a misunderstanding that he would make it right.....Boy was that BS !!!!! So here it is 12 days later & I'm still out that $4,000 he lied about ! I have contacted my attorney, wrote Hyundai & I will be leaving them appropriate feedback on all the major platforms. THESE GUYS ARE CROOKS AT RIVERSIDE HYUNDAI.....Do yourself a favor and go elsewhere or take a chance on being ripped off by them !!!!
Jacob
I thought this would be a great app to record my video and audio for podcasts and also YouTube videos but I turned out to be wrong. Every time I tried to record a video after two minutes, the stream would just cut off and often I wouldn't realize until I'm 10, 11, 12 minutes into a video. I was just wasting loads and loads of time. I tried to troubleshoot this with their support and they kept asking me: - What browser am I using? - Do I have any plugins? - What's my connection like? - Can you run this connectivity app? Even after I sent them all the information they asked me, they asked me the exact same questions, saying, "Have you run this connectivity test, et cetera, et cetera." I don't know maybe it is just an AI that's responding but I've never experienced this. I tried it in incognito mode. There was no app for Windows so that wouldn't work but yeah I've never experienced this before. With DevTools open during recording, the console showed serviceUploader.worker repeatedly failing, "[LibLogger]: Failed to post logs, will retry soon" and "prepareExtraData failed", looping for the whole take. If the answer is that I need to log into my router and allowlist your domains, that is the problem. Nobody should need to reconfigure their home network to record a ten-minute video in a browser. Zoom doesn't need it, Loom doesn't need it, OBS doesn't need it. I lost hours of a working day to this. If they fix this then it will be good but I can't see any fixes coming soon and would not recommend.
Robert L.
I’ve had to bail out and close my account at the trial stage because I found there were too many glitches to produce the product promised. I spent a full week trying to get help and while it is easy to talk with a robot it is impossible to get a meaningful response to progress in the journey. I feel like Henry the eight I’ve had that many customer service reps. Not one took the trouble to help, not one.