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Riverbend Home (riverbendhome.com) has 158 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Jody M.
I was going to order 3 sets of the vickerman 70ct icicle lights. When I got to the checkout it calculated the shipping charge and it came to 22.00! This, to me, seems insane. Way overpriced shipping charges for light strings.
Alessandra
This site has fantastic prices and even better customer service. I recently purchased Spode's Christmas set from them and upon opening my wine glasses, I realized that one glass was mismatched. A bit perturbed, I emailed the company and they got back to me within minutes. They reached out to Spode on my behalf and got me a new set of glasses, gratis! This has been the most positive online retail experience of recent memory. Can't thank Riverbend Home enough.
Evgheniy P.
Trash, scam.
Response from Riverbend HomeApr 17, 2025
Hi Evgheniy, we are sorry you had a bad experience with our site. Can you provide an order number or customer number or the item you were looking for? We typically don't ship or do business in Poland so we just want to ensure your interaction was with https://riverbendhome.com/ and not a different brand or site.
AP
I ordered a Christopher Radko ornament and it arrived undamaged as its box was put in another and was padded nicely all in bubble wrap. Riverbend obviously cared about it not getting broken or damaged. I also ordered some big bulb Christmas lights which also arrived undamaged in a box with padding. Riverbend packaged their products nicely. They shipped it to me through UPS, the best delivery service there is, which shows good judgement and also shows why my orders arrived so quickly, sooner than I expected. They arrived after Christmas but that's because Christmas was over when I ordered them but now I have them for next Christmas. So I have to say Riverbend is a very good company to send undamaged merchandise.
Karen W.
Deceptive website. Knew it was too good to be true when I saw a light fixture in stock that wasn't available anywhere else. After I ordered I found out it was backordered (no surprise). I cancelled the order and told them they should update their site and of course they didn't do it.
Happy C.
I ordered a copper fire pit, a beautiful kitchen knife & Christmas Ornaments. Order was received quickly, packed well and the quality exceeded expectations for the price I paid.
