Rite AidReviews of riteaid.com

Do not listen to the "good" reviews. And NEVER order from RiteAid. They don't respond. Extremely poor communication. Do not trust their website; if an item says "in stock", it's not, they don't have it. It's misleading and you will have to wait for months to get your order. Mine took 2 months. Honestly if they don't have the items on hand they should have never accepted any orders. If you send them emails, it's guaranteed a NO response. Also, don't try to cancel your order, they won't. They told me they will cancel my order, yet I received an automatic email saying my item have been shipped. I called them and they said it wasn't canceled and item has already been shipped. Now I need to "send the item back when I receive it, if i don't want the items to get a refund." Makes me doubt they will actually refund. But they are putting people at risk. We have to leave our house for something that could have been resolved easily online.

Put in an online order on March 20. I received an email that it would be 3 weeks before the order shipped. Well it's been 4 weeks now and no update and it's still processing on their website. I've sent numerous emails via their chat and have gotten no response. Now I've attempted to cancel the order and have no idea if the cancellation went thru on their website since they don't provide a confirmation. Companies which suck at communication and have poor customer service won't make it in this economy. I think this is the path Rite Aid is heading down.

I regularly go to the Rite Aid in South Philadelphia at 7th and Reed. I can't imagine how much money I've given them in the 10 years I've lived here. Today I'm there looking at the 75% discounted Easter candy and I pick up the bag of Lindor truffles which should be a good deal. Then I see a big bag of Kit Kats so I grab those instead. The manager walks by me as I get into line and picks up the Lindor chocolate, goes to the cashier and asks if he can do a price check on whether they're really 75% off. The cashier confirms that they are and the manager says he's going to buy them himself. I tell the manager I had just picked those up but then took the kit cats. Then he asks if I'm ready to check out so I walk up and say I hope these are 75% like they said. He says they're not and I said then I'd like the ones I would have grabbed if I knew these weren't 75% off. He said I'm buying those. I said that I would have bought them if the other item wasn't incorrectly on the shelf. He said that's too bad I'm buying them. Maybe chalk this up to being bored from COVID-19, but I think a store manager should be mature enough and have at least a little sense of customers being correct, especially when they are. Anyway, I wasn't going to deal with him and Rite Aid will miss out on what I"m sure is hundreds of dollars of my business in the future.

After I read these reviews I became wary. I had 3 outstanding orders, the oldest coming close to 4 weeks. But lo and behold it arrived today ( the Same day I received confirmation). It was expertly packed. One item missing, not on the packing slip so may come later. 4 stars because would be better if they let me know about this. Their website clearly states delayed delivery and they did deliver within this time frame. So I now feel safe to shop with Rite Aid again!

I have never came across a business as bad as this one. I placed an order on March 14th, and I emailed and asked about my order multiple times and never got a response. I finally received an email from them on April 8th stating " Rest assured we have received your order and have reserved the items you ordered just for you. Our teams are working hard to process much higher order volumes than normal. Orders are currently delayed up to three weeks from the date the order was placed and we are continually adding staff to further reduce shipping times. You will receive a shipping confirmation email as soon as we ship your order." Which put my mind at ease for a little at least knowing my order was processed. However, two days later on April 10th I received a refund via Paypal. They had cancelled my order WITHOUT telling me and I emailed asking about it and have not heard anything back. For a big business you'd think they'd have the staff to deal with customers. Save yourself the headache and hassle by never ordering online from them.

This person, Susan Marie Tunget also goes as Sue Boyts Raven Herron Susan Sperry Marie and Kelly Rite Aid Employee Ridgecrest California is all over the internet in Rite Aid Reviews. Since I have lots of free time, because of this virus I decided to look this employee up. This is one thing I found. I will be shopping at Walgreens from now on. Defendant Information: Name: TUNGET, SUSAN Birth Year: 1961 Case Information: Court Case #: BF163833A Filing Date: 04/13/16 Related Case #: NONE Arrest Date: 05/24/16 Bail Amount: NO BAIL Bail Status: EXONERATED Bail Type: SURETY BOND Charges/Dispositions Count Type Code Section Charge Description Charge Disposition Disposition Date 001 F PC 118 PERJURY DISM - FURTH. OF JUSTICE 07/21/16 002 M WI 10980(C)(2) OBTAIN AID BY FRAUD OVER $400 PLED NOLO CONTENDERE 07/21/16 Sentence Information JAIL/PRISON 1 DAYS, TOTAL CREDIT 0001 TIME SERVED 1 DAYS CONFINEMENT LOCATION JAIL SUMMARY PROBATION GRANTED FOR 3 YRS

Rite aid online stores give misinformation!! I called and canceled my order 6 days ago!!! And then got a shipping confirmation!!! When I called the customer service they offered me money towards my next purchase????How does that help? I have no Rite aid stores convenient to my area! And calling to cancel isn't good enough! Then they expect me to take time out of my work schedule to return these items to the.post office or catch the postman to refuse the delivery,when im never home,I am always at work,as an Essential employee Thanks for nothing,but inconvenience

Hi This is for Rite Aid Store 158-02 Union Tpke, Queens, NY 11366 that not following social distancing rules on Covid-19 outbreak.My Family member working in that store and I am so afraid how their manger allowing free style to customer to get inside more that 10 people roaming at a time. The rules is not more that 10 people can't gather in a place and also need 6ft gap between them.Also They did not put a barrier between a cashier and a customer.This is not a time to profit this is time to sever essential customer and also look after the store worker who are working in this time. I want Rite aid upper management see these issue. They should also follow other Pharmacy around same area how they handle customer in this difficult times.