Michael B.
Love the Speed
Love the Speed Our whole neighborhood had fiber cables installed at once. much faster than Spectrum and cheaper too.

Founded in 2021, Ripple Fiber provides thousands of homes with the brightest and fastest fiber internet solutions, powered by a 10Gig, 100 percent fiber optic network. With its patented technology driving rapid expansion, Ripple Fiber is redefining connectivity for its communities while remaining committed to promoting digital empowerment. Ripple Fiber believes the biggest wave starts as a ripple.
Ripple Fiber (ripplefiber.com) has 115 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Internet & Software · Charlotte, North Carolina
Excellent

Internet & Software · Winston-Salem, North Carolina
Excellent

Internet & Software · Raleigh, North Carolina
Excellent

Internet & Software · Durham, North Carolina
Excellent
Showing 55 reviews with 5 stars · Clear filters
Michael B.
Love the Speed Our whole neighborhood had fiber cables installed at once. much faster than Spectrum and cheaper too.
Darling
Purchased my little getaway/future retirement home on the Outer Banks in 2012 and signed up with the lesser of two evils, Charter/ Spectrum. Prior to moving here full time 4 years ago (doing remote work), I relied on cameras (and neighbors) to keep an eye on things while away (storms, winter). For weeks at a time when not there, I’d have no access, due to needing to unplug/reset my Spectrum modem/router, even bought my own, and it still continued. When the app became available, would often show as modem not found so no ability to reset remotely. In 2022, with the requirement of dependable and faster internet for work, I upgraded to a new modem/router speed package. After a year still with recurring resets and slower than promised speeds, they said was probably the salt air corrosion and replaced the cable from the street to the box on my house (which was left unburied for over a year, until after they came to install new coax to the modem). Even with the recurring issues, my bill continued increasing, and required calls to get promotional pricing. After fiber was installed here, I waited awhile and checked comments and reviews before switching to Ripple last summer. I cut my bill almost in half, my up/down speeds are way more than work requires and I’ve had just one outage lasting less than a couple hours. Definitely very satisfied with their service!
Kathleen
Quick response when fiber is cut by some contractor
Response from Ripple FiberJul 14, 2026
Thanks for sharing, Kathleen! Our team is committed to providing timely service! We appreciate you choosing Ripple Fiber.
SAUL JR, WILLIAM H.
Outstanding the installer was knowledgeable and very respectful. Best experience I have ever had with an installer internet is super fast no problems saves me so much money from spectrum can even take wifey out for dinner once a week with the money I have saved with your company keep up the outstanding service and the money i save from dropping spectrum
Response from Ripple FiberJul 7, 2026
Thank you for sharing your review, Saul! We're so glad that you're loving your service and savings! Thanks for choosing Ripple Fiber and happy streaming!
James W.
The fact that Ripple Fiber communicates proactively on outage issues.
Response from Ripple FiberJun 22, 2026
Thanks for sharing your feedback, James! Proactive communication is an important part of how we serve our customers, and it means a lot to hear it’s making a positive difference for you! Thank you for choosing Ripple Fiber!
Ken W.
The installation was quick and preformed by an experienced, well trained, and friendly technician. The service is exceptional and priced right. The customer service personnel are also well trained and very personable.
Response from Ripple FiberJun 22, 2026
Thanks for sharing this wonderful review, Ken! Your satisfaction is our top priority here at Ripple Fiber and we're so glad that you're enjoying your service!
Thomas G.
Great company that gives profits back to the community. The cost was half price and the quality and speed were superior to competitors. The people are helpful and friendly. They even gave me a free month of service!
Response from Ripple FiberJun 22, 2026
Thank you so much for the kind words, Thomas! We're thrilled to hear you're enjoying the speed, value, and service that Ripple Fiber provides. Our goal is to deliver a better internet experience while making a positive impact in the communities we serve, so it's especially rewarding to hear feedback like yours. Thank you for choosing Ripple Fiber and for being part of our community!
Larry F.
The installation team came out and set everything up in the house and ran the line. We were up and running in just a few hours.
Response from Ripple FiberMay 29, 2026
Thank you for sharing your experience, Larry! This is exactly the type of service we aim to provide and are so glad we were able to get you set up so quickly! Thank you for choosing Ripple Fiber and happy streaming!