Rio MovingReviews of riomoving.com

Excellent service and polite crew and punctual

We were thoroughly impressed by Rio Moving from start to finish. Every interaction throughout the process was impeccably timed. Communication was consistently polite and professional. The crews were punctual, courteous, respectful, and handled our furnishings with care. Working with them was a pleasure, and I wholeheartedly recommend this company and its team to anyone undertaking a self-move.

Rio Moving claims to offer reliable moving services, but my experience with them was nothing short of a nightmare. Despite booking them a month in advance, they had the audacity to cancel my move just an hour before they were supposed to show up. Their lack of professionalism and disregard for their customers' time is utterly appalling. To make matters worse, they offered no alternative solutions or even a semblance of apology for their incompetence. Save yourself the headache and avoid Rio Moving at all costs unless you enjoy dealing with rude and unreliable service.

Don't use they are Scammers and liars. Look up the reviews on Yelp and other apps.All 1 star reviews. Also look at BBB reports, nothing but complaints about how they lie and Scam. Run as fast as you can

Rio movers subcontracts jobs out to companies that will steal your stuff. I recently paid over $2,000 to Rio Movers and my experience was terrible. Not only did the movers break my furniture they also left behind most items. At least I think they left them behind or all items were stolen. In short Rio Movers is not liable for hiring sub contractors to steal and break your items. I suggest hiring movers that are trustworthy and Rio Movers is not. I'm beyond upset, I feel violated

I normally never leave bad reviews for businesses, but I had a very very poor experience with Rio Moving. My movers showed up 2 hours late and took over 5 hours to move a small studio apartment, which should not have taken as long. After moving to the new apartment, I realized that some valuables were missing, and the Rio Moving team has done nothing to cover the damages and losses that they are legally responsible for, per the contract that was signed prior to booking.

I moved with Rio Moving in July 1st. Everything seemed to be going well, even with delays since the movers notified me, until we were headed to the 2nd place. I specifically asked the movers if they would like confirmation of the drop off location and they said no. Half an hour later (new place was 15 minutes away) I had to ask where they were and they said they would be another 10 minutes since GPS sent them the wrong way. They unloaded and said the move was longer than it actually was, but I felt bad as they moved me in the rain and down a terrible flight of stairs from my pick up location. So I paid them more knowingly, and did not report this or the extra time it took them to get to my drop off location since I thought it was just an irritating mistake. However, later I realized the movers had taken my landlords moving mat, and also 4 shelves that go inside of one of my bookcases. I contacted the moving persons and was told they would bring the mat the next day. I still haven’t gotten my landlords mat back. I ended up emailing rio moving’s email and they refused to believe me about the bookcase shelves being missing. They confirmed with the movers that their truck was empty at the end of the move, but my shelves are no where to be found. My old landlord even did two walk throughs through my old place to confirm!! I even had to send pictures of my things packed up (lucky I did this) and sent them a video of my empty old apartment showing the movers had them in their truck for the move at some point. I have still been trying to contact the movers themselves and rio moving about these for a refund, with no responses. Please do not use them at all.

I booked my moving on 30th and 1 day before they cancelled saying that moving guys has issue on permit so they can not give service. In hurry I booked other movers for that i have to pay extra money as i booked last min. They are truly unprofessional and do not believe on those guys. Beware of those fraud company.