Ridgemont OutfittersReviews of ridgemontoutfitters.com

Ridgemont Outfitters

About Ridgemont Outfitters

The finest adventure hiking shoes & trail trainers available. These light hikers are sure to inspire & impress. Built For Your Life.See More

Ridgemont Outfitters (ridgemontoutfitters.com) has 118 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.

Replies: The company replied to 53% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Showing 43 reviews with 5 stars · Clear filters

David P.
Nov 21, 2020
A long wait but worth it!
I ordered a pair of Outback boots early this year and it turned out they were oversold. Customer service contacted me quickly and said I could cancel the order, substitute another color, or wait for the next production run... but they had no idea when that would be. I decided to wait as I was in no particular rush. The Customer Service team did a great job of keeping me informed when new information about my order became available, including shipping delays, etc. Good customer service seems to be growing mor rare but the Ridgemont Outfitters team nailed it. And my boots arrived just in time for the cold weather.
Response from Ridgemont OutfittersNov 24, 2020
Hi David, thanks for the review! We're so happy you had a great experience with are customer service team and we hope you love the boots! Thanks again from the Ridgemont team.
AntonMedA
Sep 25, 2019
Amazing service
One of the best customer services I've ever been in contact with. Ordered a pair of Outback II and they didn't fit so I contacted Ridgemont and someone called Zoe was really helpful with the return and shipping of a new pair. And i really like the boots too. The feel really rugged and nice. 5 out of 5!
Guest
Jul 21, 2019
Great company - excellent products
Really good shoes which are tough enough for the outdoors but stylish enough for the city. Superb customer service. Excellent company. I had a great experience with them and I love the shoes I bought.