Ridgemont OutfittersReviews of ridgemontoutfitters.com

It has been over 3 months and I have not received my order yet. It’s taking a very long time and I was not my expectation.

Dope shoes, completely trash process. I ordered them in July and have received 3 emails regarding three of the seven delivery postponements. 5 months... Either the kids in the sweatshops that they utilize need a Snickers, or they should alter the business model.... Oh yeah, still haven't gotten them...

Just a really poor boot. I bought the 'Monty' and I wore them in a very typical rainy day, on pavements, and my feat were soaked. No where near waterproof and not comfy. Do not buy if you want any kind of waterproof, fine for wearing on dry days as casual footwear, which isn't what the glossy ads have you believe....do not recommend these.

Horrible customer service. I purchased a part and they sent me the wrong part! I have emailed them three times now but no response. I am getting ready to do a charge back. I wouldn't buy from them. BEWARE!

Ordered a pair of heritage boots and shoe wax. Shipping was quick enough, but the shoe wax did not come in the box. went to lace up the shoes, but the metal shoe eyelet tore out of the leather in the first 10 seconds of wearing the boots. I began processing the return in late March, and I am still waiting for my refund in Mid-May. Customer service at first asked me to be patient, but now is no longer returning my emails. Terrible service. I want my $105 back.

Utter scam. Bought a VERY expensive bag from them, it was delivered weeks after promised and within a couple of weeks after that it failed and is unusable. Initial contact to customer service seemed great, but quickly turned useless. I was informed that a replacement was not possible and that I could accept a return/refund or a partial refund and I would keep and repair the bag. I chose the second option and then they disappeared. No response for months. No partial or complete refund. And of course, no phone number to be found to actually speak to someone about this. I really wanted to support a small business with what I thought were great products. Instead it seems I’ve been scammed by a dude on the internet. Their address is published on the companies house website. Of course it’s just some random person’s home. I’ll definitely be knocking on the door next time I’m in the area to get my refund and would encourage anyone else who’s been scammed by these guys to do the same! RIDGEMONT OUTFITTERS LIMITED Company number 08463588 Castlefield House, Castlefields, Calne, Wiltshire, England, SN11 0EA

Do not buy from this company. As others have stated, I have not received a refund 2 months after sending back the boots I ordered. I have tracked the return and it was received by the company. The company have not replied to my emails. Fraudulent company, AVOID!!

The "outdoor" shoes I ordered let water in when it was a light drizzle - contacted the company why requested I return them for inspection - after discussion they advised they would refund me - since then they haven't responded to any emails or calls. From other feedback it would appear that this isn't an isolated incident so I'll be raising this as fraud with my bank today