Ridgemont OutfittersReviews of ridgemontoutfitters.com

Despite looking good and having a comfy feel, the quality and workmanship of the shoes is very poor. I have had my Monty Hi Grey Olive boots for less than three months and three of the metal ringlets to the laces have already become dislodged and the fabric around them has torn. Fabric in other parts of the boots have also frayed. Sadly, despite looking good the quality is just not there. If you want a good quality, long lasting boot look elsewhere.

I couldn't find anywhere to post a review of my Ridgemont boot experience. 1. the order didn't ship until the date my order email said they would arrive. 2. Their returns suck, I was told that I had to pay to return them and there was no guarantee of a refund. I had worn them to try them on around my house. 3. They have been uncomfortable since the start. I am now a few months into trying to wear them in. 4. They aren't waterproof 5. The high tops part barely goes above the laces so they slip off and come undone. Also means there is no ankle support Even though they feel too tight. 6. They look like ugly converse. 7. The arch support is in the wrong place and rock solid 8. No pull tab to help you put them on, making you not want to fight them 9. They are very bottom heavy. A fat heavy sole makes for an inefficient step and more work than it needs to be. 10. I would never suggest anyone buys these, for the money there are way better shoes out there. I am stuck with them. You don't have to be. ---- update---- I appreciate the new owners response, change of owner ship doesn't help me out too much though does it.

They're happy to take your money then make you wait well past the originally-advertised delivery time for what you have paid for - but will provide absolutely no information whatsoever about the delay or when you can expect your order, unless you chase them yourself. And when you do they'll tell you 'should be early next week' and yet several days after that... still no order, still no update. Would not recommend. EDIT: a month after placing the order it has finally arrived. but still with no communication from Ridgemont, in fact if I check the detail for my order it still says 'We’ve accepted your order, and we’re getting it ready. Come back to this page for updates on your shipment status.' That said, the product itself is of a high quality so no complaints on that front. If they could just sort out their customer service/communications...! EDIT: As it turned out, the quality wasn't that great... the boots (Monty Hi - Brown/Orange) started to fall apart after just a couple of months. Contacted customer service and they said it must have been a manufacturing fault and agreed to send me a replacement pair. These also took a while to arrive but, once they did, they definitely were of a much better construction. Indeed, I've worn them almost daily for over a year - and since I own a dog they do quite a few miles across a range of surfaces - and they have held up impressively well, are very comfortable and stylish. Despite the poor customer service I would actually consider ordering another pair.