RideSafelyReviews of ridesafely.com

The team has been very responsive and responsible and very helpful in resolving problems. My only grouse is that the auction fees are on the high side. It will also help if they increase the number of free storage days more especially for international customers. The exper1ience is to say the least very staisfying

The customer service at RideSafely.com is terrific—responsive, professional, and easy to work with. The only drawback is that bidders aren’t shown the seller’s reserve. Without that transparency, you can end up “winning” an auction only to get a follow-up phone call where a RideSafely rep has to act as a go-between while the seller pushes for a higher price. It wastes the bidder’s time and undermines the otherwise smooth experience. Add the reserve, fix the issue, and it’s a 5-star platform.

GREAT CUSTOMER SERVICE!!!! Very helpful and quick to answer calls without being put on hold or pressing numbers for a real person. Solved my issues within two-mimutes. The fees are going to almost double the winning bid/buy it now cost, be prepared to pay $1,400 for a winning bid of $750.. personal experience. That was without shipping costs.

Only complaint was that I wish the whole process would be told to me right after I bought it or before I went to pick it up. I had to go to the one place to pick up paperwork then one place to pick up the car.

A lot of people were happy with the auction, but I think that first-time bidders would be better off if they were always reminded of all of the different fees that were charged, as well as the transportation costs. Invoices would be great if you could put this all on one page, like that. It would be good for us, them, and them. The staff is very good. They make you feel important and don't care how big or small your bid is. I think everyone should use Ridesafely.com.

Good service

I almost gave it 5 stars, but the car would not Run or Drive even though it was listed as such. It caused an issue with the driver, but we were able to work through the issue so I could still get my vehicle delivered (thank God)

It was good, there was some confusion at the salvage yard in York and the wait time for the title was a little lengthy but overall it was a good experience. Would highly recommend to a friend.