RideSafelyReviews of ridesafely.com

I don't get why there are some bad reviews here they are initially just a broker or a middle man between you and the auction. And if you get a car and it has more damage that's not on them. People need to understand that. I was recommended by another guy from reddit when I needed to bid on a truck from AL. Over there Alabama laws are particular and need special licenses to bid on salvage auctions. I'm from Washington state and the 5 of my dealers did not have that and told me to find someone else as it's not worth acquiring the certain licenses for just 1 bid. So Ridesafely was what I chose among other companies like autobidmaster and go2auctions.com and I didn't like the interface on both. Ridesafely was so easy to work with and they always answered my calls they processed the payment quickly to the auction everything worked fine. I won the truck and auction had counter offered and ridesafely messaged me. However I was always calling them on any updates for the counter offer. So these guys are worth it.

I think ride safely is a great company, I’ve bought many cars and Belinda and Nelson are super great in customer service.

The team has been very responsive and responsible and very helpful in resolving problems. My only grouse is that the auction fees are on the high side. It will also help if they increase the number of free storage days more especially for international customers. The exper1ience is to say the least very staisfying

These people scam me for the vehicle. They sold it to me like runs and drives with the hail damage. Total loss was hail damage. Vehicle arrived not to my home when it should supposed to, the guy called me and drop off two miles from my house and left me with vehicle. It did not start and I had to tow it away to my house. After I started with new battery it turns out the engine was bad, timing chain f***** up. Vehicle has no door locks not original starting key pure Frankenstein put from the other vehicle parts. I tried to call them talk to them they just prolonged prolonged no straight answers just that they do not know nothing about the vehicle, it arrive from Colorado and that's what it says on the vehicle description, they do not know nothing about it. So this is warning to everybody who dealing with these people to stay away far far away from this scammers. They all work together to scam you, it's not like before believe me. They know that they make you signed bunch of papers, you cannot touch them. And they know that small people cannot hire nobody to fight them when they scam you. I don't know maybe you are lucky so try it.

Very disappointing experience with Copart and Ride Safely I purchased a motorcycle through a Copart broker and was extremely disappointed with the condition of the bike compared with what was visible and reasonably expected from the listing. There were several visible issues that were not properly described, including a loose exhaust that was held by only one bolt, missing hardware/O2 sensor connections, loose fairing components, loose passenger foot pegs, and clear signs that parts had been removed, replaced, or swapped. These are not minor cosmetic issues—they are important condition details that should have been disclosed in the auction description. (e.g.,infotainment system downgraded) I contacted Copart to report the issues and request a resolution. Unfortunately, Copart considered the matter closed because the purchase was made through a broker. I then contacted the broker, and they told me they do not manage or inspect the lot and therefore could not do anything about the condition of the motorcycle. So, in the end, the customer is left with the loss. My frustration is not only with the motorcycle itself, but with the lack of accountability. If obvious visible issues and missing/swapped parts are not going to be disclosed, buyers need to be aware that they may have very little recourse afterward. I expected better transparency and customer support from Copart. Unfortunately, this experience has seriously affected my confidence in buying from Copart or Ride Safely again.

My experience with RideSafely was extremely disappointing. After I canceled my purchase, they kept my $600 deposit and did not refund it. Even after the cancellation, I continued receiving emails demanding payment and threatening $100-per-day late fees. The process was confusing, customer service did not resolve my concerns, and I felt treated unfairly. I expected clear communication and a fair resolution, but instead I was left frustrated and out $600. Based on my experience, I cannot recommend this company. I encourage anyone considering using their service to carefully read all terms and conditions before placing a deposit.

The delivery was done with very little communication problems but was completed without any issues. The communication Issues wasn’t on RiderSafety but their follow up team was amazing and kept me updated all the way very professional. Thank you

They do not own any vehicles they attempt to sell. They require a 10 percent deposit to bid which they claim is not refundable. The deposit goes to Ride Safely which is a PA based company. After you win one of their auctions they require a wire transfer to a Florida salvage dealer. Before you send the wire they require you to sign several documents. These documents state the car is as is NO Warranty, and you acknowledge that the vehicle has Salvage History even though the auction states clean title. The problem with the later documents is most states require you to state whether the vehicle has or does not have salvage history. The problem is if you state the vehicle doesn't have salvage history on your DMV forms you lied. If you make the mistake of buying one of their unowned vehicles you must wait between 30-90 days for the title. Reason is they have to flip the title into the Florida dealer's name and then to you. None of this is disclosed until after you send the deposit. I would avoid this company at all cost, because if you don't it will cost you money ! time ! and a giant headache !!