RideNow PowersportsReviews of ridenow.com

Overheard manager supporting racism in the workplace.

I live in SW FL and have been searching for a Yamaha boat for a few months. I decided to purchase from this location and have been so impressed with the customer service. From the moment I placed an inquiry on Boat trader till now. All I can say is WOW. I was so hesitant to make such an expensive purchase without seeing it, but TJ and his team have been wonderful. They have gone above and beyond to satisfy me and answer my questions. I could not be more pleased and I am in the Hospitality industry so I have been known to have extremely high standards. Well done to the team here. The experience has been amazing. Thank you.

I am a large car dealer. Brendan, apparently the sales manager, would be fired immediately if he worked for me. What an a hole how he treated my wife and I on the phone today. Just asked a simple question on the pricing. He immediately said we mark up all vehicles 4k. The one we where looking at was advertised on their website for 7950. First, that is false advertising, which is illegal. The markup they wanted is more than half the price. If I did that in my business I would be out of business. BTW found plenty of other stores very polite and willing to work with us. Lastly, he basically told us to f off and go somewhere else and hung up. Definitely do not recommend Ride Now SoCal in Vista. I can only imagine how their service is if they can't treat their customers with any respect at all.

Tony, WHO IS A part of their service team at Ride Now, has always spearheaded all of the work that I've had done on my bike over the pasta Years, has done a good job of coordinating the work and resolving any issues that develop, Thanks to Him and the service team, my bike is running extremely well. Thank You All. Keep up the great work.

Tried to buy a bike listed as 4974 Our Price...they wanted 6500 to buy the bike...excuses such as we had to change tires, caliper, etc. which added 850 then government taxes etc. they are worse than a car dealer...dont go near them

Bought a 2023 re 350 mc. Msrp 3999.99. Out the door price was 7200$. 3200 in dealer fees and tax. Even worse.come to find out to keep warranty they want 580$ for each service. 1 at 300m 1 at 1000m and then every 4000m. Horrible. This place is crooked as it gets. This was in Tallahassee fl. ill be dOing my own servicing warranty be danged. After a few years at that cost you have basically bought a new bike lol. Stay far away.Salesmen were friendly but if I was taking all your money I'd be all smiles as well.

After thinking about it, I decided that I really needed to write a review about how awful this motorcycle store is. As an example, when you are interested in testing out a new car, you make contact with the dealership and explain what your interests are. They tell you what they have (if you don't already know) and set up an appointment. Typically, when you get there the vehicle(s) are sitting out front all ready to go. You can drive whatever you like. When you complete your evaluation, if you are interested you then sit down and talk about a sale. I made the same arrangement with Ride Now on INA. But when I got there, it was like I entered an altered universe. As expected, the salesmen was there to eagerly great you, but there was no bike to ride. They wanted to whisk me away into the salesmen office to settle on a deal BEFORE I even took the bike out for a test ride. Moreover, while I can understand that you need to have the right apparel and helmet, they wanted MY insurance car for MY motorcycle. WHY? And the motorcycle, if we agreed on a price before hand, would need to go back into the shop for perhaps an hour to prep it for riding. I didn't set this up beforehand to have to sit in a dealership for half a day in HOPES of taking a test ride on a USED motorcycle. This approach is noting short of juvenile behavior. Turned out to be a complete waste of time for me. They need to value their customers more and figure out that all customers are not fools. I left, and will never return.

First, let me share the perspective I'm coming from: I'm a career financial journalist and former financial advisor. I write about loans all day long and know more about consumer financing than any non-lending person really should. That's why I CANNOT recommend stepping foot into a Ride Now dealership. The price you see of a bike on their website is NOT the price you'll pay. Ever. I found a great little getaround bike (a 2022 Honda Navi). My spouse and I rode 'em in Costa Rica on vacation and thought they were fun. They had a 2022 with low mileage listed at $1699. Decent price! I thought this was a bike I could get out the door for maybe a bit over $1800 including TTL and some processing fees. I was right -- UNTIL the finance guy quoted me some figure above $3200. JD Power value on this thing is $1630 on the high side, so why on god's green earth would I pay TWICE book for a $1600 bike? Well, my friend, it's called BS dealer fees. I was quoted over $600 "make ready" on the bike ("includes an inspection and checking oil levels" etc. to make sure your 1-yo bike is safe to ride) PLUS $599.95 in doc fees. Like, honey, that's more than my hourly rate and I ain't cheap, but 20 minutes of my time at the DMV and one form sure don't equate to $599. I was explicitly told that these are "fixed costs" and charged on every vehicle, and can really add up on small bikes like the one I was looking at. The FEES were nearly as much as the bike! And sure, dealerships need to make money. Yay capitalism. But the average dealer doc fee on a CAR in AZ is roughly $499. C'mon. Another $100 for a used two-stroke bike? And look, I'm a savvy consumer who knows a bad deal when I see one. I teach consumers how to avoid bad deals FOR A LIVING and want people to get what they want, at the best price and from the best source. When this guy said he'd call me if they could get to my $1800 out the door, I said PASS. They've lost my business because it's insulting to play this back-and-forth with me. They knew my price and if they couldn't get it to me on the 2nd call, they've wasted my time and I'll keep looking. There is no reason at all to pay twice book value on a bike when you can have a bike shipped from anywhere in the country to your doorstep -- and likely skip the doc fees and "make ready" fees altogether if you go to a private seller. BTW, I paid $600 to have my 2022 Honda Rebel 300 ABS shipped enclosed transport from a dealer in Paris, TX to Tucson in December 2022. So, whatever bike you're looking for, go sit on it at Ride Now. Look at options. Get your perfect ride under you and take the time to figure out what you want. And then go buy it from a private party (w/a mechanic's inspection, and yeah, you should pay for that) or a dealership that won't charge you ridiculous "fixed" dealer fees. If I'd read the TrustPilot reviews before I inquired on this bike, I likely wouldn't have. Now, you don't have to waste your time.