Rick Case Automotive GroupReviews of rickcase.com

Response from Rick Case Automotive GroupJul 13, 2020

Hi Genevieve! On behalf of the entire Rick Case Volkswagen team, I'd like to thank you for your continued loyalty over the years! We're thrilled to hear that Victor was able to make you feel at home and help you find your perfect new Volkswagen! We truly look forward to seeing you again soon! Sincerely, Your Friends at Rick Case Volkswagen

Response from Rick Case Automotive GroupJul 10, 2020

Hello Marilde. Thank you for bringing this to our attention. We apologize that we did not provide the level of service you expected. If you wouldn't mind, please contact our service director, Bob McFarland, so we can correct your situation. He can be reached at [email protected] or (954) 903-5500, ext 5561. Sincerely, Rick Case Volkswagen

Response from Rick Case Automotive GroupJul 9, 2020

Thank you for your feedback, Christian! We’re happy to hear that you had a great dealership experience at Rick Case Volkswagen!

Response from Rick Case Automotive GroupJul 9, 2020

Thank you for your feedback, Marc! We’re happy to hear that you had a great service experience at Rick Case Honda!

Response from Rick Case Automotive GroupJul 7, 2020

Thank you so much for choosing Rick Case Volkswagen, Jeannette! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!

Response from Rick Case Automotive GroupJul 6, 2020

Hi Justin! Thank you for taking the time to write to us. Our reputation manager would like to hear more about what happened. Please contact her with the name and contact information we have on file for you so we can make it right. She can be reached at [email protected]. Thank you, Rick Case Automotive Group

Response from Rick Case Automotive GroupJul 6, 2020

Hi Taylor! We’re happy to hear that we were able to meet your expectations and that Walter provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Team

Response from Rick Case Automotive GroupJul 6, 2020

Thank you for providing this feedback, Alejandro. I am sorry that we did not provide the level of service you expected. We don’t want any of our customers walking away feeling frustrated. If you wouldn't mind reaching out to us directly to discuss further, we would love to make things right. Please contact our general manager, Marc Riley, directly. He can be reached at [email protected] or (954) 914-5226. Thank you, Rick Case Honda