Olivier C.
I order a kit of 4 retractable ratchet…
I order a kit of 4 retractable ratchet strap (1") on Amazon. Two of them were skipping theet when I was trying to add tension to secure my load. I communicate with them for this issue. They replace my bad strap with 2 news super quickly and without any charge. The after sale service is quick and efficient. The product works now very well and I'm really saving a lot of time.


