Rhino USAReviews of rhinousainc.com

I bought a 4 pack of the 1 inch retractable straps in Dec '24. 1 stopped retracting a few weeks ago - Feb '26. I'm guessing the internal spring came off. I went to the Rhino website, input my info - and they immediately sent me a new replacement. Wow- outstanding customer service without the typical agonizing interrogation of many companies. I love their straps , how they work, and now I'm aware of the excellent warranty system they have. I highly recommend their products and will buy more.

Always quick to resolve the issue.

My blue drop hitch faded pretty fast and got a chip in it. They gave me the option for a black or silver drop hitch instead since those don’t fade. Great customer service and warranty. Love Rhino USA!

Wow never knew rhino USA had a solid warranty on all their products. Definitely going to recommend them for recovery gear and all their products.

Awesome customer service!!!

Awesome product and super fast responsive service. Thanks guys. I will be back.

I purchased a 4 pack of retractable straps about 8 months ago. Two of them started having issues retracting. I contacted customer service and within days both of them were replaced. Great customer service and warranty.

Rhino has the best retractable straps! Been using it for over a year & a half. One of my straps was having a hard time to retract. I did a warranty process & it was super easy! They made it so easy to get a replacement! Thanks again Rhino usa!