Trevor B.
Had a couple straps that wouldn't reel…
Had a couple straps that wouldn't reel back in fully and they warranty them no questions asked stand up company they definitely stand behind there products
Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 207 reviews with 5 stars · Clear filters
Trevor B.
Had a couple straps that wouldn't reel back in fully and they warranty them no questions asked stand up company they definitely stand behind there products
Bryan L.
Very receptive to my issue. Completely took care of my issue promptly and courtesy.
Diane V.
I had a problem, they handled it promptly
Juan Ipina S.
Purchased 2 sets of 4 2inch straps for my cargo work. Have used them everyday since I received them and they are great, they make the job so much easier and are very durable. Had a problem with 1 of the straps that stopped working, contacted them and they immediately replied. They have issued a replacement and honored their warranty. In the process of purchasing more gear, great company great gear 100%. Highly recommended all of their products, will definitely continue purchasing more products. Very pleased with their products, great company!
Troy E.
This is just a great reliable Company, I have numerous products, filed a warranty claim and a new one was shipped in 4 HOURS! Stop trying to save a few dollars and use Rhino…
Sean
The best customer service I have ever received from a company in 58 years on this planet. Immediate response, accommodating response, and they stand behind their product 110%. I can't imagine that customer service gets any better than it does with Rhino. Thank you very much.
Ralph S.
I am new with rhino products and started buy there products up three now I bought 7/8 tow strap and we had a tractor stuck in mud used it got out of stuck mud imean stuck mud and had a fray in the strap made warranty claim and no questions at all they stand by products i got a new ship out soon ...very happy with products will be a long return customer....thanks rhino....
Rusty L.
I have been using the 2” ratchets for about 2 years now and have had a couple issues with of them,customer service is very good and handled my situation very quickly with my satisfaction as their main concern.