Eric B.
Poor Customer Service
I secured a crypto miner hosting agreement with this company back in 2024. I sent them a rig I purchased elsewhere and also purchased a rig directly from Revolution Mining. Things were going as expected until around the summer of 2025. My machines kept going offline and I encountered slow response times from their customer service. In October of 2025, I decided to terminate my relationship with Revolution Mining. They sent me an offboarding agreement and promised to ship my machines to me relatively soon after. I kept inquiring about the shipping status but they kept telling me that there were delays and that I should be receiving them soon. It it is now the end of April, 2026. They no longer respond to my emails or text messages and there's no option to leave a voicemail when you call them. I'm reading the other reviews here and see that I'm not alone in having issues with this company. I'm hoping the matter will be resolved by them sending me back my equipment but I'm beginning to feel like that will never happen. I sent them the signed offboarding agreement along with a payment for shipping on October 10, 2025.




