Revel Systems Reviews | Read Customer Reviews of revelsystems.com

Revel Systems Reviews | Read Customer Reviews of revelsystems.com

Revel Systems reviews

425 approved reviews, newest moderated first

Andrew
Mar 28, 2017
Very responsive, some glitches.
Very happy with Revel product and the customer service. Had a few issues with bugs and system crashes, but always resolved by the Revel staff promptly. You can always get someone on the phone.
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Son
Mar 28, 2017
Let's go with Revel Up.
I really love the system. Easy set up, easy Track inventory.
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Andrew
Mar 28, 2017
Great system
Great system, easy for anyone to learn, prompt and helpful customer service!
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Amanda
Mar 17, 2017
Retail Store
I have been incredibly impressed with Revel Systems. I work at a Retail store and Revel has been so accommodating to making it work for us and our needs. We have so many different products and though I was very intimidated by Revel at first, the Revel team has worked closely with me to help me learn how the system works and make it work for us. It took me about 5 weeks of training with the Revel team and I am now able to navigate through Revel confidently. I have also trained my team to use it and it works so well to keep our store organized.
Response from Revel SystemsApr 3, 2017
Hi Amanda, Well isn't this lovely feedback. Thank you for sharing and we are glad to hear that things are going well at your store! Cheers, Sarah, Community Manager at Revel
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Dennis
Mar 16, 2017
Good but not perfect
POS works good but still bugs that pop up from time to time whenever anything is changed to interact with QuickBooks.
Response from Revel SystemsApr 3, 2017
Hi Dennis, Thank you for your feedback. We apologize if you have experienced any issues with the QuickBooks integration and an update. We have greatly increased our Beta program to catch any issues before a wide release. You are welcome to share any additional suggestions or feedback about your experience with me at [email protected]. I am always happy to set up a time to talk. Regards, Sarah
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Chand A.
Mar 13, 2017
horrible system
i dont know why i stuck with this pos system and i had so much hard time with the techs those who got hired from non english speaking countries. They always try to learn from you than fix your problem. i gave up calling them. Just looking for the better service with different company
Response from Revel SystemsMar 13, 2017
Hi Chand, I am sorry to hear that you do not like working with Support outside of the U.S. We actually have several Support centers, the first being here in Texas, another in Florida, at our HQ in San Francisco, and, yes, Lithuania & Serbia. They work really hard to understand our customers' issues and get them resolved as quickly as possible. I've taken a look at your ticket history and it appears that you do not have any open issues at present, but I will reach out to you directly to hear more about your experience. Thank you for your feedback. - Sarah, Community Manager at Revel
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Michael
Mar 12, 2017
My POS System
2.5 years using the product, Very good system and excellent technical support.
Response from Revel SystemsMar 15, 2017
Hi Michael, Love to hear from our loyal customers. Happy to hear that you like our customer Support and product! Cheers, Sarah, Community Manager, Revel
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Leighann
Mar 10, 2017
our new POS
we love our new POS, we've had a couple of issues that are still being worked out but all in all, we love it...way easy to use...
Response from Revel SystemsMar 15, 2017
Thank you for the review, Leighann! Cheers, Sarah, Community Manager, Revel
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