Bïrch (ex. Revealbot)Reviews of revealbot.com

Response from Bïrch (ex. Revealbot)Jul 29, 2026

Thanks for giving Birch a real month-long test and for the detailed feedback. Glad the creative fatigue detection was helpful. On depth and consistency of recommendations — it's the area we've been consistently focused on most. If you're open to share more details, it would be helpful to us. Since you tried Birch, we've shipped Birch AI and Birch MCP. Birch AI is an assistant inside the platform: it reads across your connected accounts, flags gaps and growth opportunities, and proposes specific changes for you to review — it might be closer to the "actionable" recommendations you were looking for. Birch MCP is currently in closed Beta, and it will allow to pull performance data into an AI tool of your choice, and build custom workflows. If you'd like to take a look, drop us an email at [email protected] or via chat at https://bir.ch/ai. We'll get you set up.

Response from Bïrch (ex. Revealbot)Jan 19, 2026

Hi James, we’re really sorry you had a frustrating experience. To clarify what happened: during the billing period (Oct 18–Nov 18), your connected ad accounts spent over $51,000, while your plan limit was $10,000. That triggered $516.30 in overage charges. These charges are outlined in our Billing page and in the terms you agreed to when signing up. We know this is not the outcome you expected, and we’re sorry for the inconvenience. The overage system is designed to keep accounts active rather than pausing them, but you always have control to disconnect ad accounts or upgrade plans to avoid this. We appreciate you sharing your experience. If you’d like to share any additional feedback, we’d be grateful to hear it at [email protected].

Response from Bïrch (ex. Revealbot)Oct 17, 2025

Thanks for the great feedback! 🙌 We’re glad Bïrch helps streamline your reports and alerts in Slack.

Response from Bïrch (ex. Revealbot)Jul 23, 2025

Thanks a lot for your feedback - we do appreciate it! 🙌🏻

Response from Bïrch (ex. Revealbot)Jul 23, 2025

Hi François, thank you for your honest feedback, we're truly sorry for the inconvenience caused. The issue you experienced was due to a publishing bug that temporarily affected campaign launches via Bïrch. While it didn’t result in any direct cost or performance losses, we understand it caused a frustrating manual workaround during those few hours. However, it is important to note that our engineering team fixed the issue within four hours - outside their regular hours - to minimize disruption. We also want to clarify that a 20% discount was applied, not 10%, as a gesture of goodwill. We take your concerns seriously and want to reassure you that reliability and strong support are - and will remain - top priorities for our team.