Revant OpticsReviews of revantoptics.com

Review by Anonymous User DO NOT PURCHASE THESE LENSES!! They are poop!! They all delaminate!! I had 2 pairs delaminate, complained and my replacement pair didn’t even fit properly, and also delaminated!! I’ve spoken with many other customers with the same experience… Absolute rubbish!

Brutal shipping and customer service. Ordered on July 4th and arrived today July 26th. A week after I ordered I received an email from “Jason” the founder of the company saying that due to large order volumes and a broken machine my order will be delayed…. When I questioned customer service, Kaylah told me that once the package is with their “trusted courier” DHL everything is out of their hands. I received a tracking number the day after this conversation. If your logistics provider dictates a large portion of your business, get a better one. I ordered these lenses for a trip and they came the day after I left. GARBAGE! Buy Oakley replacements and skip the headache. Looks like this place spent too much on marketing and not enough on operations, client care and logistics!

The shipping time to get just a single pair of lenses from Oregon to Arizona is as bad as I have ever seen in this industry. I went to chat and the customer service rep told me this is their busiest time of year, lol. Really? Even busier than the holidays? Really good product but the customer service is horrid, and thats being kind. I will not place another order with this company. The absolute worst customer service. They NEVER answer the phones, take days to respond to emails, and takes a week or more to even get a product shipped. If there was a space for ZERO stars I would have given Zero.

At this stage, I can only comment on my customer experience, not the product itself, as it has not been tested. My experience engaging with Revant has been very positive. When I had an issue with delivery, their communication and support was great and a solution reached promptly and efficiently. The parcel also arrived very well packaged.

Similar issue to several others. Lenses have delaminated making them unusable. Poor quality Oakley replacements.

Lenses are plastic and of low quality compared to original. Also a very close but don’t fit my sunglasses (even though I spent a long time making sure the model listed was correct)

I have read a few of the 1 star reviews and there are a few complaints about customer service. My experience was outstanding. Koi who I dealt with was very friendly and helpful and the best customer service experience I have had in months. The lenses are excellent and just as good as what my Ray Bans were like when I first purchased them. I will be back for more! Ray Ban Chromance lenses Thanks Lee

I provided all the data located on my frame accurately but received replacement lenses which were too small. I returned the incorrect lenses after reverifying the frame data and including it with my lens return and received the same incorrect sized lenses. Tom Forde Order # 825245 Thanks .