Retainers DirectReviews of retainersdirect.com

I had an excellent experience with Retainers Direct. The fit of my retainers are significantly better than the set I received from my dentist. The products are very affordable as they’re only a fraction of the cost that my dentist quoted. The value is unmatched. The customer service is outstanding!

On site experience was good! I gave it five stars, although I wish they had a promo code, they had free shipping so it made up for it! Will update with review when I receive my retainer!

I am very happy with the retainers from Retainers Direct. I used invisalign, and had been given the clear Invisalign retainer, but had to replace it after 6 months. It was less expensive to use Retainers Direct. I was very wary of the quality but ihe retainers I received are almost identical to the Invisalign ones, perhaps slightly less rigid. They fit perfectly. The most important thing is your mold; I had to take 3 impressions before it looked like it covered enough of the gums. The company is overseen by an orthodontist in Albuquerque and he personally answered my emailed questions about the product and the mold. I am 100% pleased and impressed. Also, FWIW, this review was not requested by the company

My son is currently in Ortho treatment and no joke our dog has eaten two of his retainers. They cost $220 for the Ortho to replace. That was adding up fast. So I stated searching for a cheaper alternative. Since my 12 yr old is irresponsible. I found this company and called them because I was skeptical that they may be a fake company and also worried about quality since it was much much cheaper than going through our Ortho doctor. I finally placed the order and figured it was worth a shot. Ordered the extra putty also. The impression kid came- we followed the instructions and yes order the extra putty unless your a pro. You’ll need it. It was super simple though once we figured it out. We emailed a few pictures over and they was quick to respond as well. We sent all the impressions we did (6) back to them. My sons retainer came back quickly and to our surprise it fit perfectly, no adjustments needed and honestly was better than the one he had from the Ortho. The one from the Ortho they kept having to adjust. We completely recommend this company and I’m almost sure we’ll need them again in the future. Glad we found this company. Great product, great customer service and best of all great pricing .

Very impressed and satisfied with this experience! The impression process was super easy, although I highly recommend you purchase additional impression putty, just in case. My retainers came in super fast and they fit perfectly – no discomfort whatsoever. Highly recommend Retainers Direct!

After 8 years of the same retainer, I finally decided it was time to get a new one but knew the one my orthodontist offers would break the bank. I researched all of my cheaper options for several months and went with Retainers Direct due to all of the good reviews and knowing that they're a family run business which I loved. I'm so glad I did, the process was so easy - I even emailed a photo of my molds which they responded to very quickly - and my retainer fits like a glove, so comfortable that I could wear it all day because I barely notice it's there! I also ordered the Alightner Foam to keep them clean which is super convenient. Thank you so much for your service, Dr. Haltom!

Created a fitting and fast retainer. Very sweet note inside box and if I ever need another I know where I'm going!

Various issues happened throughout my experience of getting retainers. After sending in the first impressions, I received bottom and top retainers for my teeth with a note that said that they chose to "add some extra space" to my top-teeth retainer as they noticed that my teeth are very worn. The note also said that they noticed the bottom teeth were not entirely aligned so they took the liberty of adjusting the retainer so that it would help straighten the teeth and so it would be tight initially.....First of all, I did not ask for modifications to be made on my retainers. Secondly, they messed up and added "extra space" to the bottom retainer and adjusted the top retainer (they messed up). I reached out and explained the dilemma. They were quick to respond and seemed helpful at first, sending me another tray to re-do the bottom teeth. Due to the mail issues around Christmas, the tray got delayed and after 3 weeks, I reached out again and asked for another tray since I never got it. They again asked me all the same questions and apologized and said they would send me a new set of the retainer....they sent a new set of the SAME retainers that I had already explained twice that they would not work for me (I can't even close my mouth with all the "extra space" they added). Again I reached out with the same issue asking for the tray to be sent so I could send another mold. Finally they sent the trays and were sure to mention that if I didn't have putty I would have to pay for it (good thing I saved some). I made my new mold and then realized they did not send a return label. I reached out and asked how to send the mold to them and they said I had to pay for shipping and they sent me an incorrect mailing address - which I did not use and instead chose to look up the address myself. All in all, do not recommend.