Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!
Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Bernice
First time I tried this company everything was perfect. The second time around the retainer didn't fit, I had to buy extra putty and pay for shipping do the impression again. And pay to ship the impression back to them. The first retainer they got wrong took over 2 months to get to me. This is unacceptable. I wish I had tried another company that offers some sort of quality guarantee.
Randee G.
Well cared-for retainer cracked after only 3 months. Loved the set until this happened.
Stacey Van H.
The fact that I didn’t need to sit in the chair at the dental office was a win for me! The process was very easy and convenient. They did take a little longer than expected ( btw it was the holidays too so understandable) but the end results were PERFECT! I will forever be your customer! Thank you again!
K P.
It took almost two months to receive my retainers only one of them fit the other was not even my bite. Was so disappointed. Now I’ll probably have to start over . It was a waste of money
A S.
I ordered an upper and lower retainer from this company. They sent me my lower and no upper. I emailed them many many times about this with no response. I finally got one reply and they have ignored me ever since. Do not buy from this company. They will scam you.
Jen M.
Great product-impressions easy to take. Way cheaper than getting them from our dentist. But, took forever! When I did inquire they responded right away and said they were overwhelmed by increase in orders. So, hopefully they have caught up and speed of processing will increase.
Alex C.
I ordered my retainer on Nov 12 and received impression materials a few day later, so no problems on that end. However, we mailed the impressions and were received for processing on Nov 27. It is now Dec 28 and the retainers have not been completed. The company states it takes up to 15 business days and been emailing ever week for last three weeks and keep getting an email apologizing and stating it will process within a couple days. There has yet to be any rush on getting me my retainers. If you need your retainers quickly I would not recommend since company lead times are very off.
joi S.
Tanner is extremely helpful! This cost much less than I paid for my Invisalign back up retainer from the dentist. I needed a minor adjustment and they did it promptly and at no charges. Thumbs up!
