ResyReviews of resy.com

I would give a zero if I could. I made a reservation for a birthday dinner at OddDuck on Austin for 5:30 PM today and never recived an email from the restaurant or resy. Curious about that and logged in to resy and no reservation showing. This app socks. Stay away from booking at any restaurants using this service. Now all that is available is bar and patio when it is 100+ degrees outside.

Zero service. Cancelled a booking and still got charged $150 per person as cancellation fee. Contacted them for them to rectify and they blatantly ignored my request and stated there was nothing they could do. Will not book any restaurant in the future which uses this service

It is difficult to use...

clunky to use and fundamentally not fit for purpose. You can't change the number of guests without changing the time of the booking and when I tried to manage my booking it gives me a different price for the fixed menu than the price I booked at. And when I booked it said free cancellation until the morning of the dinner. However, when I manage my booking it says you have to cancel 72 hours before. These are basic things for a booking system to get right.

There is always a problem with the booking or card validation which makes the whole booking process to take so long and be so hardwork. Less restaurants should use this awful booking system.

They don’t allow negative/low revieews and by that they don’t reflect true opinion/review of places.

Cancelled my near-impossible to get dinner reservation because I booked a bar 2 hours before - what sort of booking system wouldn’t allow that??? My booking was immediately taken by someone else and they’ve ruined our holiday plans!! Customer service was shocking too - Stephanie!

I'd like to give no stars or negative stars. The App and site are rubbish. The world is worse for it.