Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.
Resume Writing Group (resumewritinggroup.com) has 242 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
resumewritinggroup.com
Website
resumewritinggroup.com
Category
Education Services
Location
Mesa, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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I needed expedited service for a cover letter, resume, and updated Linkedin account and all three services were completed in 3 days. The Resume Writing Group is a very dependable source. I would recommend them to others.
CL
Charlene L.
I would recommend this company 1000%
After researching many resume writing services, I selected the Resume Writing Group. I was pleased when I received an email from my writer Lori the same day. I had no resume at all, so I sent a list of 47 skills. The first draft looked very professional. However, I wanted additional skills and expected Lori to read my mind. I informed her that I was displeased but did not explain why. To my surprised, I received a follow-up email from the owner of the company! He explained exactly what Lori did and requested more details. I was shocked that this company would do whatever it took to provide excellent service. They created a resume that was MUCH MORE than I excepted. Thanks, Lori and Dave!
Response from Resume Writing GroupJan 22, 2021
Thanks Charlene, We appreciate the kind words and apologize for the misunderstanding in the beginning. I am very involved on a day to day basis and love helping our customers with their careers.
Thanks Again,
Dave
MB
Mr. B.
"They can put your life-long academic achievements on one page effectively."
"I recently worked with Ryan and Joyce to update my resume to enter into academia. They surprised me with their skills! They are very professional and punctual. I highly recommend their services." Dr. Bhan.
Response from Resume Writing GroupDec 22, 2020
Thank you Mr. Bhan, I will pass this along to Ryan and Joyce as we always appreciate seeing these reviews. I hope you will come back again if we can ever help you and please tell your friends and family about our service.
Thanks, Dave
MH
Mary H.
I have used resume writing companies…
I have used resume writing companies before but this is by far the best one.
My writer was very professional and concise in revising my resume and creating a cover letter that I am extremely pleased with.
She kept the lines of communication open and answered my questions quickly.
The turn around time is amazing.
Admittedly, I was a bit surprised and hesitant at the cost of a revision and cover letter, but I am very glad I did it! It was money well spent!
As they say, you get what you pay for and this is an excellent example.
I will use this company again and will always refer family, friends, coworkers or acquaintances to them.
Response from Resume Writing GroupDec 11, 2020
Thank you Mary, Our writers love to see these reviews from our customers.
Please come back again if we can help you and we LOVE referrals.....
CH
Chris
Excellent Work!
As usual, extremely quick and thorough service. The resume update looks great, and I am looking forward to using it in the next step of my professional career.
KE
Kelvin
New Energy
They did an excelliene job with updating the resume and cover letter. The writers brought new energy to my resume. I highly recommend them.
Response from Resume Writing GroupNov 27, 2020
Thank you Kelvin. Best of luck in your job search.
BL
BL
3 drafts and never close to a usable resume
As I was searching for a new job, I considered the need to update my resume to highlight my skills and make it more of something that would get the attention of potential employers. I signed up with ResumeWritingGroup.com for $120 and sent in what I had. I was clear that I wanted to streamline my work history and highlight the key pieces.
What I received back was none of the things I asked for. They reformatted it...and they had all kinds of typos and grammatical errors. Granted, it was a draft, but it was SO packed with spacing all the way to the edges of the page and a tiny font as the "professional writer" used as he/she didn't streamline anything. They simply tried to rearrange what I already had and add a few words without doing what I had asked.
I wrote back saying that it was too packed and suggested we might need to remove some of the irrelevant items. I got the resume back and the writer had simply removed the oldest pieces of my work history with a note saying that those were irrelevant. Of course, those pieces were key pieces of my management experience, so why would you just delete theme because they were the oldest??
No one would even talk to me for 5 minutes, no one even considered what I requested. All they did was reformat it...which you can do yourself with an online template...and cut key pieces out to make it fit, but the formatting was still awful. I expected more for what I paid and what I asked for. I didn't need a full-blown consultation.
The owner went back and forth with me in a few e-mails, but his best offer was to give me another resume update. By this point, I'd already landed another job...and I did it without using the worthless resume they sent me. They had no clue about proper formatting and what a professional resume should look like. If I already secured a new position without their help, why would I want another resume? And I why would I want a resume from them if they couldn't even come close to producing a usable resume in the first 3 drafts???
You'd be better off saving yourself a couple hundred dollars and downloading a template from the internet than use this company.
UPDATE: The owner has used his cookie cutter response below that he copies and pastes on every other complaint they get. Of course I don’t need a resume now because I found a job without their assistance. The process was dragging out due to total rewrites. Why would I accept an offer of a new resume when I’ve already secured a new job? Why would I go back to them to do a resume if they couldn’t get it right the first, second or third time? Why would I go back to them if they didn’t even make any changes that I requested??? Seriously, read the negative reviews. Their money-back guarantee sounds nice, but it’s worthless if you can actually find the evidence they require.
If they have a 98.4% success rate, then why argue with me about it? Give me my money back and move on. That would’ve gone a long way and I would’ve considered using them in the future. But this small “company” of 2-3 people who claim to do thousands of resumes each month choose to fight. Take my advice, find a respectable company. This one is a sham.
Response from Resume Writing GroupNov 24, 2020
As the owner of Resume Writing Group, customer service and top-notch resumes are my first priority. During our 17+ years of experience helping our customers with their careers, we have continuously worked to ensure we are keeping up with modern resume standards while simultaneously providing the very best service in the industry. Because of our track record, we reached out to this customer immediately upon learning he was dissatisfied with his new resume. We called him numerous times and never received a response. We also emailed him and explained clearly why we wrote the resume the way we did, and we also offered to revise the resume according to his concerns.
Based on our 98.4% success rate, we wrote this customer’s resume with size 10 font and 0.5 margins – both of which are industry standards. However, we were more than willing to make adjustments to the resume to suit this customer’s opinion about what type of resume he wanted.
Additionally, we don’t understand this customer’s comments about not enough being changed on his resume, because the senior writer who wrote the document created a completely new format, an entirely new “professional profile” section and new job descriptions for the customer. Even after our team’s already extensive efforts to help this client, I personally reached out directly as the owner of the company to see what we could do to satisfy him and he refused our offers to provide further assistance. His comment to me was "I no longer need a resume" so give me my money back!
At Resume Writing Group, we will continue to provide the best customer service and resumes at every opportunity so we can continue to help people find work.
Customer revised their review: I do not use cookie cutter responses. This is simply a customer that gained employment while we were working on his resume and decided he wanted his money back. I offered him several options but of course none were acceptable because "he no longer needed a resume" Our money back guarantee is outstanding but we do require that you follow our proven advise. After 17 years of writing resumes we know what works when trying to get a job. I offered this customer a free resume upgrade ($79.00) value that he could use anytime, I also offered him a free 30 minute coaching session ($79.00) value and he declined both. He just wanted a refund because he found a job.
SH
Shawn
Amazing job on my resume and cover…
Amazing job on my resume and cover letter.. your team is amazing and helped landed my last position.. I will always use your team in the future and have recommended you already to friends .. thanks
Response from Resume Writing GroupNov 16, 2020
Thank you so much Shawn, It was a pleasure helping you and we wish you much success with your career.