Vishwanthan S.
My name is Vishi Srinivasan and I…
My name is Vishi Srinivasan and I ordered a my res resume by starting the process on November 2019. This company is absolutely a wrip off. It clearly states on the website that we will get you hired within 45 days guaranteed or we will give your money back. I paid $149.99 thinking it was awesome wrong. I also paid $69.99 with ryan for coaching discussion with andrew no luck then. After that I started the process for writer to write a good resume to be on the top of the crowd and I even had a coaching discussion 1/2 hr with ryan every few weeks and still no luck. After I sent my resume and my cover letter with the method they provided to me I got called only for a few interviews in 3 months no luck. I was beyond frustrated and I chose another writer who started the process from ground zero and they even did the job search by sending my resume to 30 job boards I am interested in and these guys wouldn't even help me at all. You all need some training in expediting things little quicker and get me hired faster. Never ever will I recommend this place again. Sorry, Vishi Srinivasan
Response from Resume Writing GroupMay 31, 2022
At Resume Writing Group, our team of writers has been crafting job-winning resumes for nearly 20 years and averages a 98.4% success rate for getting clients hired. We pride ourselves on both our customer service and the promptness of our resume writing. This client originally ordered his resume three years ago, but we were able to check our records and find his original order. The customer received his resume and cover letter four business days after placing the order. We also made prompt changes at his request and he even added a phone coaching session to his order. At no point during the process did the customer mention he was upset with the resume or that he wasn't hired. This review is the only contact the customer has made to our company since he originally placed his order three years ago. We do offer our Job Hunter service that can be added to any resume order. However, the customer never asked to have this service included with his order. Given the value our team at www.resumewritinggroup.com puts on customer service, we gladly would have worked with this customer to ensure his success if he had let us know he was struggling with his job search. Sincerely, Dave Bramlett Resume Writing on a HIRE Level