Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.
Resume Writing Group (resumewritinggroup.com) has 242 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
resumewritinggroup.com
Website
resumewritinggroup.com
Category
Education Services
Location
Mesa, Arizona
Listed on Five Star Index
2026
About these reviews
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The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
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The person that wrote my resume had no concept of what a mortgage closer is. They used sensationalized verbage such as "Spearheaded audits...", I did not spearhead anything in that particular role, and added a skill set I used at only 1 job to every job list on my resume. Again no concept of what a mortgage closer does. It was a complete waste of $150 and I have to now write my own resume. Do not recommend.
Response from Resume Writing GroupJan 14, 2025
We were sorry to read this review from the client. With every order, we include free unlimited revisions for 30 days, when the client received her resume, she asked for one revision that we promptly made. However, she never mentioned to us at any point that she didn't like the word "spearheaded" in her resume. If we had known that - or - if the client had asked us to change it, we would of course have changed that for her.
We also don't understand her comments about her writer having no concept of what a mortgage closer does. The writer on her project actually specializes in resumes for the lending industry and has successfully written hundreds of resumes for every level within the mortgage process.
With every customer, we go above and beyond to try to ensure each person has a satisfactory experience. To do this, we need to know if there is a problem. If the goal is to get a great resume, we encourage anyone who has a concern or needs assistance to reach out to us so that we can try to help.
At Resume Writing Group, we use entirely in-house, USA-based writers to craft every single resume. Additionally, our customer service staff is entirely based in the USA, and we are available via phone, email, live chat, and ticket support.
KN
Kiruthikaa Natarajan S.
Team was patient enough to work on my…
Team was patient enough to work on my resume and handled the resume changes as and when I sent
Thanks !!
SH
Shelly
Update Resume
I highly recommend this service for a professional resume review. They are reasonably priced, responsive, have quality Writers and will make your resume shine.
Shelly G.
MB
Matt B.
Working with the team on my resume was…
Working with the team on my resume was simple. I was surprised how fast and knowledgeable they were. After getting my new resume back, I started getting way more interview requests than befor. Now I just got a great job offer!!!
SA
Sandy
Scammers Making Unauthorized Charges to My Credit Card This company has been charging $9.95…
This company has been charging $9.95 monthly to my credit card without me ever giving them authorization for such. Very sneaky scammer!!! I provided them my credit card for a one time fee for a service ONLY! Why would I need to have them charge me $9.95 to my credit card months after I received from them the completed service of rewriting my resume (which by the way was a joke! They even removed my LinkedIn address from my resume and I had to enter it myself later on when I realized they had done this without reviewing with me first - which resume writing company does that?!?!?).
KR
Kristen
Not as transparent up front
On February 7th, 2024, I spoke to a representative named Ryan from Resume Writing Group. I was drawn to their services primarily because of their advertised money back guarantee. During our conversation, I emphasized the importance of having a science-based resume tailored to my chemistry degree, as well as ensuring compatibility with Applicant Tracking Systems (ATS).
Ryan assured me that their resume writers were capable of crafting a strong, industry-standard science-based resume. He also outlined the terms of their money back guarantee, stating that I would need to diligently apply for job postings and provide proof of application for a refund. I specifically asked for clarification on what proof would be required, and Ryan stated that automated emails confirming I applied would suffice.
Feeling reassured by our conversation and the company's guarantee, I decided to proceed with Resume Writing Group. On February 9th, 2024, I received a voicemail from Ryan following up with me about my decision. I still called other resume services just to be sure. after carefully reviewing my notes and gathering all necessary information, I initiated the resume writing process through their website.
However, my experience with Resume Writing Group fell short of expectations. Despite providing detailed instructions and emphasizing the need for a science-based resume, the final product did not meet industry standards. I had conversation with the writer Rita to make it as good as possible and even informed Ryan through the portal I wasn’t as confident in the resume being up to standard for science. Furthermore, the resume did not get me any interview in the allotted timeframe.
When I reached out to Resume Writing Group to request a refund as per their money back guarantee, they refused to honor it, citing insufficient proof of job applications. I was informed that I will need in addition to applying for resumes online, fax and mail certify 40 resumes to each job. I did read this once I had paid for my services, and I was sent the “how to properly market your resume” this however was not stated on the initial website on the homepage nor was it relay in the phone consultation with Ryan. I asked for my call to be pulled and listened to with me. Despite this, Resume Writing Group failed to acknowledge my efforts and adhere to their guarantee I was verbally told. My expertise is forensic science and crime labs do not have fax numbers and incoming mail that the get. I also would not have paid for Resume Writing Group because as I stated to them that would have been an added financial burden on top of the 269.00. That would also defeat the purpose of hiring a resume service that states they will build a resume that is ATS compatible if I need to send a fax or certified mail to them in order to be eligible for a refund.
This experience has left me feeling misled and frustrated with Resume Writing Group's lack of accountability. I believe their money back guarantee policy is deceptive and fails to deliver on its promises.
Response from Resume Writing GroupDec 4, 2024
We were sorry to read this review as the goal of our service is to be as transparent as possible with our customers. Furthermore, we strive to provide top-notch service in every situation. Unfortunately, it isn't always possible for every single client out of the thousands who use our service to get hired.
With that being said, the terms of our guarantee are posted at the bottom of our website, on our checkout page, at the bottom of all of our emails, in client accounts, and we even send a YouTube video explaining what is needed to be eligible. The issue in this particular instance was not that Kristen didn't provide the right proof of the positions she applied to - it was that she didn't provide ANY proof that she applied to even a single position.
We would offer to help the client in a greater capacity, but she originally placed her order and received her resume in February. As it has been ten months since she ordered our service, we cannot issue a refund. We wish the client all the best with her career.
GB
Gary B.
New Resume
From start to finish Ryan and his team were very professsional in creating my resume! Great work! Highly recommended!
RA
Raul
Top Notch
I recently had the pleasure of working with the resume writing group, (Ryan) and I cannot recommend them highly enough! From start to finish, my experience was nothing short of exceptional.
The team took the time to understand my career goals and personal strengths, crafting a resume that truly highlights my skills and experiences. They transformed my previous resume into a polished, professional document that stands out to potential employers. The attention to detail and personalized approach made all the difference.
Additionally, the cover letter they created was equally impressive. It perfectly captured my enthusiasm for the position, while maintaining a professional tone. I fell confident submitting the resume and cover letter, knowing that I had such a compelling introduction.
The group's expertise and dedication to their craft are evident in the quality of their work. They provided valuable insights and tips that I can carry forward in my job search. If you're looking to elevate your job application materials, this resume writing group is the way to go! Thank you for your outstanding service!
Raul, from Newburgh, NY.