Rick W.
Resume Profs, overall good experience!
Resume Profs made it easy to download my current resume and provide updates. The finished product was very nice and I am looking forward to getting it out in front of recruiters at my company! The only thing I would suggest, and the only thing that made it four out of five stars, is better communication. I only ever received an email telling me the first draft was done. I added comments to the original draft, but then I waited a week and never heard anything. So, I logged on and chatted with my writer and he stated it would be done in a few hours. Again, I received no email, I had to log on and see if it was completed. I then let him know it looked good and to proceed with the final draft, and once again, I never received email feedback? So for improvements to the process, I would suggest constant email contact with the client so they know exactly what is going on in the process and when the resume is complete. Overall, a good experience and I have already recommended them to friends.
Response from Resume ProfsApr 7, 2020
Thank you so much for your kind words and suggestions Rick. We are grateful to you for sharing your review with us and the community. I will pass your valuable feedback on to our customer support team. We are always happy to assist our customers and greatly value your suggestions as they enable us to strengthen our processes and serve you better. Best regards, Eliza Brooks



