Rest Equip ClubReviews of restaurantequipmentclub.com

I had a very helpful & courteous experience ordering an item from Restaurant Equipment Club thanks to Jennifer Ward. I would not have been able to order the item without her assistance. Thank You.

I don't own a restaurant but I do buy restaurant equipment for our photography studio that specializes in clients that are food centric. I reached out to Gwyn Panno to purchase a fryer and hood about a year ago. Gwen not only steered me to the right size piece of equipment she also advised me on the correct hood and safety features needed for our studio uses. From this day forward, I only purchase my commercial equipment from Gwyn and Restaurant Equipment Club. They are a discount website but are also my go to people who understand what they're selling. This is a critical difference as much of this equipment is quite dangerous if not used properly. I trust this company and particularly Gwyn. Best, Brett

We Purchase equipment for complete build outs and Gwyn Panna always ensures great pricing, quick turnaround and great follow up. our business relation ship is with care and sense of urgency. Great customer service Gwyn we appreciate your eye to detail.

Called the number on my invoice when service on my ice crusher was what I thought I needed. The office stood up, communicated well amongst each other as well as with me. I was assured there was a team behind my purchase and then they proved it. Bravo gang, thank you and Happy New Year.

Gwyn Panno has provided timely quotes on several occasions. I have ordered from her twice and both times she was proactive in her follow up and providing tracking information. I will definitely continue to call her for pricing.

They took the time to make sure I got exactly what I needed to match what I already had.

I ordered a freezer in early December 2016 through the Restaurant Equipment Club. I worked with Anthony Donato, who was stellar; he was not only knowledgeable about the products, he saved me money in shipping costs. Anthony kept me in the loop pertaining to the delivery schedule so I could plan on being available during the delivery. This worked out well; when the freezer arrived, I was able to inspect the unit before signing off on it. Good thing I was able to do so; the freezer was damaged while in transit and the delivery was rejected. I contacted Anthony, he handled everything. The unit was returned to the manufacturer and a new unit was delivered within a few weeks. I didn't have any hassles with either the freight company or the vendor. Anthony handled everything. I would recommend REC to anyone looking to purchase any restaurant equipment.

Anthony Donato III ... amazing is understatement; he went above and beyond to fulfill my requests and no matter how many times I bugged him to follow up he responded promptly with one of the most pleasant demeanor's one could ask for. Of course one would think, he's a sales representative, they're all pleasant, but even when I canceled my order, his demeanor never changed. This just goes to show it's deeper than the sale for him. He truly cares about his customers. He kept me up to date with every aspect of my order; even when a third party was involved, I was apart of the dialogue. He's an upfront kind of guy. For this reason, I give REC 5 stars and I would definitely recommend Anthony Donato III! Thanks again sir!