Cresco Resco Reviews | Read Customer Reviews of restaurantequipment.com

Cresco Resco Reviews | Read Customer Reviews of restaurantequipment.com

Cresco Resco reviews

Showing 14 reviews with 1 star · Clear filters

Takahiro
Aug 25, 2026
Received wrong item
Received wrong item. Contacted customer service but no response.
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Dks D.
Aug 20, 2026
I wasn't shipped out on time still…
I wasn't shipped out on time still haven't received 3 weeks now
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Douglas
Mar 18, 2026
I just wanted solid black collar chef…
I just wanted solid black collar chef shirt and the striped shirt I got is on the small side and all you had was the extra large but it's too short and the chef jacket is too hot because I wanted the black collar shirt and you barely had any shirts available and I paid over $100 for the order of two shirts that I won't even wear
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Steven R.
Dec 16, 2025
All items were broken
All items were broken. They were not packed well and they all showed up broken. I have called and also twice emailed, with no response from customer support.
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SM
Dec 3, 2025
Dishonesty and lack of accountability and communication
Got several communications with A.S., a customer service rep at Cresco Resco assuring me my order was on its way. Then when I still didn’t get my order I was told it was a FedEx issue, not a cresco issue. Promised follow up was never done. Then I was told my ITEM wasn’t really in stock. Problem with that is the order actually contained multiple items, not just one. So throughout the process it seems I’ve been pacified and lied to several times. From my experience, this company completely lacks credibility and I do NOT recommend doing business with them. UPDATE: after posting my honest review about my experience with this company, I received an email from the person at the company telling me that they were only repeating what their colleague told them and asked me to edit my review so his/her name was not included. I am agreeing to do so because I think it further supports my position that this company and its employee are not credible and displayed an extreme lack of accountability in the lazy way they handled my order.
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david garcia G.
Sep 16, 2025
Your two female workers have no…
Your two female workers have no customer service skills and no sense of urgency. I will never go back there again, better off buying on amazon.
Response from Cresco RescoSep 17, 2025
Hi David, we sincerely apologize for your experience. We will be addressing this directly with the ladies at that location to ensure better customer service moving forward.
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Rebecca S.
Apr 21, 2025
Shipping charges were excessive!
Shipping charges were stupidly outrageous. To make it worse? Found same item for less money on Amaz with zero Shipping. Buyers beware don't make the mistake i did by shopping here. Huge ripoff. $19.99 shipping on a $21. Item!
Response from Cresco RescoApr 21, 2025
Hi Rebecca, We are very sorry that this is how you feel about your recent purchase. We are always looking for ways to reduce shipping costs for our customers, but as a small business, we are not always able to take on all of those costs the way that large, multinational retailers that we sometimes compete with are able to. Given that reality, we also strive to make sure that our customers receive their orders complete and as fast as possible - our records indicate that you received your shipment within two business days. We appreciate your business and hope to see you back again at restaurantequipment.com.
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Stdas
Mar 5, 2025
Interior beautiful
Interior beautiful , industrial meets elegants, wait staff rude and unwelcoming, cab franc expired and tasted like acetone, food - tuna and hummus delicious fresh … left early due to the unwelcoming atmosphere …. Felt rushed
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