Restaurant.comReviews of restaurant.com

Calling multiple times and never an answer...emailing "help" gets nowhere...you just receive a standard automatic response. There is no place else to inquire or report problems..so if you're lucky enough to use your certificates..congrats! Otherwise take the loss like the rest of us suckers.

I am so glad that restaurant.com is still going. Pre pandemic i ate at many good restaurants with there vouchers, had some restaurants not honoring the vouchers but overall a great experience. I am so glad restaurant.com is still active

I won mine $100 I thought it was an actual Egift card that I could use, its a bit misleading because its not really a gift card or I could sell the stupid thing somewhere else. Most places don't even know what Restaurant.com is so they wont accept the certificate/card, I assumed when I used it that I'd be able to oh I don't know spend $25 of my egift card at an accepting restaurant which I found 2 in my city of 5 which is another issue...limited locations available but alas what a shocker to find out its a DISCOUNT VOUCHER! Don't call it a damn gift card unless it actually is one that's misleading and should be against the law to confuse a customer and make them think its a gift card when it says it is but you go to use it...and its just a discount certificate for a % off your total price at a minimum spent. Now I have a $125 because of a bonus "Egift card" I actually cant sell or use online its absolutely useless to me unless I feel I want a discount someday which...I don't.

they were selling certificates in trade on tmz shop. I thought I was buying trade to use in full but I called multiple restaurants to find out it was $5 at a time and one a month! good info to know in advance

Booked a birthday dinner at M&C Worcester Park, disappointed with my Black Angus Sirloin was chewy and came as not medium rare as ordered. My husband full rack of ribs tasted as boiled ribs covered with sauce. The garlic mushrooms with no trace of garlic taste. Chunk chip tastes like oven chips. We specific requested Tartifletter with no pancetta for 2 Vegans. But it came with bits of pancetta. The waiter should knows that Tartifletter is cooked in a batch with pancetta and not suitable for Vegetarian/Vegan. Creme Brulee is runny not set, panna cotta don't taste like it, knickerbocker glory sundae also runny. All the desserts are overly sweet. Overall we are disappointed with the quality and service. Not value for money.

OMG. Funky feast at Lockmeadow Maidstone is the best takeaway I’ve had for a very long time. Really tasty and excellently cooked. Loved it!

Got a small coupon from restaurant.com to try them out. The restaurant said they cut ties with the org "years ago". The only option that was local to swap a coupon with listed on their website said they had never honored their coupons. Glad I was only out a few bucks.

Brewers Fayre, The Old Brickworks (Drighlinton, near Leeds) ruined my 45th Anniversary. I'm a member of their Bonus Club and this pub/restaurant was our go-to place and local restaurant. We've been dining there for many years, and the food and hospitality were always excellent. Not so last night. I had a voucher for 50% off mains, but had not received a code number to show proof. Not having received this code, I rang the pub and the lady who answered, after speaking to the manager, and told me to bring the original email and it would be honoured. I always inform staff that I have a voucher before I order. Good thing I did this last night. The manager told me in no uncertain terms, that he couldn't accept the voucher without a code number. He said he'd never heard of my query and no-one had told him about it. I found out later that there are two managers (at least) so I presume the agreement had been made by one of the other managers. This manager did not inform me that the query could have been with another manager. We've dined there so many times, that the staff know us. It's unlikely we'll ever dine there again. Very very disappointing.