Restaurant.comReviews of restaurant.com

Response from Restaurant.comJun 16, 2025

Hi Candace! Thanks for being a loyal Restaurant.com user for over 15 years—that kind of long-term support truly means a lot to us. We’re sorry to hear the experience hasn’t been as smooth or satisfying recently. Our team is actively working on improvements to both the app and the overall platform. We’ve made some changes to offer more flexibility and long-term value through our point system, but we understand that can feel different from how we were structured in the past. This change is meant to increase flexibility and options for our customers down the road. In the meantime, we recommend trying our mobile-friendly website, which includes all of the same features and is optimized for easy use across devices. Just log in at restaurant.com to browse, redeem, or exchange certificates. We really appreciate your feedback and hope you'll stick with us as we make new and exciting improvements!

Response from Restaurant.comJun 16, 2025

Hi Bill, Thanks for reaching out—we’re happy to help! Our new points system gives you the same value as before, just with more flexibility to use your credits however you'd like. You can combine points for higher-value dining certificates or spread them across multiple deals—it’s totally up to you. To get started, just log in to your account, browse the available restaurants, and choose the deal you want. At checkout, you’ll use your points to claim the certificate. And don’t worry—your points never expire, and you can exchange a certificate anytime if you change your mind. If you'd like step-by-step help, just visit restaurant.com/faq—we’ve got you covered!

Response from Restaurant.comJun 18, 2025

Thank you for your continued support! We're glad you've enjoyed the value and savings over the years, and we look forward to helping you discover more great meals.

Response from Restaurant.comJun 16, 2025

Hi Frederick, We love hearing this—thank you so much for the kind words! We're thrilled to know Restaurant.com has helped you discover new places while keeping things budget-friendly. That's always been one of our primary goals! We appreciate your support and look forward to helping you find even more great dining experiences for years to come!

Response from Restaurant.comJun 18, 2025

Thank you for the wonderful review and for being with us for so many years. We're glad you've enjoyed the savings and variety. Bon appétit to you too!

Response from Restaurant.comJun 18, 2025

Thank you for the kind words and for being with us all these years. We're glad our certificates have helped you save from coast to coast!

Response from Restaurant.comJun 16, 2025

Hi Dave, Thanks so much for your review—we’re glad to hear you see the value in using Restaurant.com! We hear you on wanting more participating restaurants, and we’re actively working on expanding our network to give customers like you even more great options to choose from. We appreciate your support and feedback and look forward to serving up more great deals for you in the years to come!

Response from Restaurant.comJun 16, 2025

Hi Dorene, Thank you for being a longtime customer—we truly appreciate your loyalty and continued support. We hear you on finding new restaurants in your area. While we’ve worked hard to maintain a solid base of participating restaurants, we know it’s just as important to keep things fresh and expand options in established areas like yours. Your feedback is a great reminder, and we’ll pass it along to the team focused on growing our restaurant network. Thanks again for sharing your thoughts—and for being part of the Restaurant.com community!