Restaurant.comReviews of restaurant.com

Response from Restaurant.comJun 16, 2025

Hi Louis, I know we touched base offline, but I wanted to be sure to respond to you here as well in case anyone else could benefit from the information. As mentioned, we’re really sorry to hear the app hasn’t been working for you—and we know that’s understandably a frustrating experience. Our team is currently working on app improvements behind the scenes, and we appreciate your patience as we make those updates. In the meantime, some users have found that deleting and reinstalling the app resolves the issue. If that doesn’t help, the problem may be related to your device settings or browser compatibility. We always recommend using a mainstream browser like Chrome, Safari, or Firefox for the best experience. If the app still isn’t cooperating on your device, you can always access your account through our mobile-friendly website. It includes all of the same features and is a highly reliable way to redeem points and manage your account. Thanks again for your feedback—and for sticking with us!

Response from Restaurant.comJun 16, 2025

Hi Daniel, Thank you for being a Restaurant.com customer for the past ten years—we truly appreciate your loyalty and thoughtful feedback. We're so glad to hear you've found some great restaurants through our program, and that it’s helped you save while discovering new favorites. You're absolutely right—restaurant availability can vary by region, and we’re working hard to grow our network, especially in areas like the Bay Area where customers are asking for more options. We also understand how frustrating it can be when a restaurant changes ownership and no longer honors a certificate. We’re actively working to improve how we track those transitions and keep our listings as current as possible. It’s not perfect, but like you said—it’s definitely worthwhile. Thanks again for your support and for being part of the Restaurant.com community!

Response from Restaurant.comJun 16, 2025

Hi Jackson, Thanks so much for your thoughtful review—we’re glad to hear you’ve noticed improvements in the point system and the restaurant selection process! Your feedback means a lot. We understand that availability can still feel limited in some areas, and we agree there’s room to grow. We’re actively working to expand our network so that you’ll have more great options to choose from in the future. Thanks again for being part of the Restaurant.com community—we appreciate your feedback and your support!

Response from Restaurant.comJun 18, 2025

Thank you! We're happy to hear the process has been simple and that your family enjoys the savings too.

Response from Restaurant.comJun 18, 2025

Thank you for the feedback! We're glad the discounts have made it easier to enjoy a nice meal out. We'll keep working to add more restaurants in your area.

Response from Restaurant.comJun 16, 2025

Hi Ellen, Thank you so much for being a longtime Restaurant.com user—we’re thrilled to hear you’ve enjoyed using the certificates in both Utah and Tucson, and that it’s helped you save on meals you already enjoy! You’re right—we are under new leadership, and growing our network is a top priority. We’re working hard to make it easier for restaurants to participate and for customers to find and use deals more smoothly. Your support and feedback mean a lot to us, and we’re excited about what’s ahead. Thanks again for being part of the Restaurant.com community!

Response from Restaurant.comJun 18, 2025

Thank you, Patty. We're so glad you've found our certificates useful for yourself and as thoughtful gifts. We appreciate you being part of the Restaurant.com community.

Response from Restaurant.comJun 16, 2025

Thanks so much for your review—we’re glad to hear you’ve found great value and had good experiences with the restaurants you’ve visited! We agree that more choices are always a good thing. Expanding our network is a top priority, and we’re actively working to bring in more participating restaurants in more areas. Thanks again for your feedback—and for being part of the Restaurant.com community!