China D.
The verdict is still out on this.......THE VERIDCT IS IN!
The verdict is still out on this review. The communication sucks, however, when you call they do have live agents so that's a good thing. It took a couple of tries to get the molds accurate enough for the company to make my device. They had to send me out a second set of molding for a clearer setting. After the second molding were sent in, it took another month or so to actually receive the device. The device is really nice though, however, is a bit uncomfortable because of the way it's made sitting against my gum and bone so I am in process of contacting the company for options. I will keep you guys updated! UPDATE: I have received my new device from Reset Smile and I must say, it fits comfortably after the adjustments and modifications to the device. The return on the adjustments and modifications didn't take long at all, and upon explaining the issue, they picked up on exactly what the problem was and fixed it! I am VERY happy with my purchase. I just wish that communication was a bit tighter, other than that, very solid company and I would definitely recommend to anyone willing to try them to complete their smile!
Response from ResetSmileApr 9, 2026
Thank you for sharing your experience and feedback. We’re glad to hear that you’re satisfied with the final device, and we truly appreciate your patience throughout the process. We understand that achieving the perfect fit can take a few adjustments, and our team is here to help make it as comfortable as possible. Please don’t hesitate to reach out to our Customer Support team at (877) 869-0740 so we can explore options and ensure your device works well for you.



