ResetSmileReviews of resetsmile.com

I have been trying to get my partial since Nov 2025 and it's mid March 2026 and for the 4th time I am being asked to send in another mold. The last time I was asked to send in another mold I sent in 3 with the extra materials sent with the previous kits. So after 5 molds sent in I am now being asked to send in ANOTHER mold. I will be getting married in a month. Looks like I will be getting married in front of my friends and family with missing teeth. My teeth were previously knocked out do to a abusive partner. It takes weeks to get a message that a new mold kit is needed after they decide the current mold won't work. This has by far been the worst experience in my life dealing with this company. Talk about making a already hard situation worse.

I have my smile again. My confidence is so high and my energy level is amazing

Fit great. Smiling big again 😁

Looks great. Have some discomfort. Hoping that passes.

Well Timely customer response is not one of their strong points. As well as I don't know if they do even honor the 100 day money back guarantee? It doesn't really seem possible with how long it takes them to respond.

I can smile with confidence again. I feel beautiful

Great and easy process. Love it, thanks!!

These people are unprofessional first impressions they said they were not deep enough. I sent in the 2nd impressions as they requested then I receive an email that I have been cancelled. Although I was making payments via HFD for the service. However, I called more than 5X's and emailed they have a messenger who picks up the phone and takes a message you never get to speak with anyone. That is rude to cancel someone and not notify them to why. Also as the customer only I should be the only one who cancel. I called HFD the finance place and they assured me I was in good standing and now I also get an email from them notifying me of a refund in the next 7-10 days. WOW this is unreal and I much rather go through my dentist or pop on veneers, maybe my dentist I only need one tooth repaired. These folks at Reset Smile out of Irving Tx are a real joke.I am sorry this is not how you treat your customers. No return call or email. Just SUCKS!