customer D.
Thank you!
Reset Smile reached out and assured me there was a misunderstanding with the information provided. I am now anxiously waiting for my kit and they will provide me with a professional dental opinion once they receive my impression. This is looking hopeful. Thank you for taking extra time to respond to my concerns.
Response from ResetSmileSep 18, 2023
Hi Diane, Your order will be reviewed by a licensed tele-dentist at no additional charge. This service is included with every ResetSmile order, and a dentist will automatically be assigned to your case. You do not need to provide or refer a dentist for approval. We have reached out via phone and email, and if you would still like to proceed with the cancellation, please let us know. Thanks