T.P.
Won't answer telephone or emails.
I received my partial in a timely manner but the partial sits 1/4" lower than my permanent teeth. It looks and feels extremely odd. I've tried to get someone to contact me for over 2 months via email and phone with zero response. Two days ago I contacted my credit card company to get a reversal on the charge since the product wasn't usable. Then yesterday I received and email from resetsmile asking to confirm delivery of the product. When I clicked "confirm" another screen popped up saying thank you for your satisfaction of our product. Now if I click the link it goes to a "Page not found-404". This seems as a scammy way of getting around refunding the charges.
Response from ResetSmileApr 8, 2024
TP - We can't investigate your issue without knowing some information. Please reach out to [email protected] and put TrustPilot review in the subject line. We would like to ensure you have what you need and everything has gotten resolved to your satisfaction.



