Submitted a review on resellerratings and it was posted almost immediately. However, after two weeks or so, it disappeared. I submitted the same review and it has not appeared for over a week. Asked resellerratings what is up and have not heard from them.
My beef was with HyundaiPartsDeal.com because the wrong part was sent and they would not refund or exchange because it was an electrical part. Their website stated the part fits my car as per my VIN#. It does not.
RY
Richard Y.
Merchants Beware
Merchants Beware: do not sign up Resellerratings or invite your customers.
A shameful company that relies on extortion tactics, and doggy business practices.
My company used to invite customers to leave feedback for us on this site, and at the time our score was close to 5/5, with over 1000 reviews.
Later on they increased their prices exponentially, and as soon as we stopped paying, our score fell to 1/5. Because once you stopped paying, you can no longer invite reviews. Any reviews that is not organic will not be added. Therefore only your most difficult customers who are determined to leave you a negative review would find their way to the site. To quickly turn the service against you, they use a 6 months average to determine your score. As soon as you stopped paying, only your most angry customer would go out of their way to find your page. You can no longer survey all your customers, and getting a true picture of your service.
What's worse is that they present your company in a way as if the average score of all your previous 1000 review is 1/5, when clearly it was the average of the last few (almost always negative) reviews you received after you stopped paying.
Let's say you received 1000 reviews averaging 4.9/5 in the past 3 years, but you stopped paying 6 months ago. And you received only 3 reviews in the past 6 months (typical as you can no longer invite reviews). These 3 reviews will most likely be negative 1 star reviews. Now your average score is 1/5. However they will present it in a way so that an average customer would think you scored an average 1 out of your 1003 reviews.
It's clearly not an innocent design mistake of theirs, but rather an extortion tactic. The more you use them, they harder it is for you to leave them without damaging your reputation.
I'm not sure why such a doggy company is allowed to operate for so long. Despite owner changes, their doggy practices remain.
AC
Anonymous C.
My review will not post
My review will not post, after several weeks, probably because it wasn't positive. It was a just a factual review that simply stated what my experience was with an online retailer.
SS
Suzi S.
its fake
its fake, they sell a scam service to companies with fake reviews, all the reviews are 5 stars,
LB
Lisa B.
Lol ! they removed my genuine review .
Lol they removed my genuine review .
Scam site
KA
kate
Fake af.
I'm 99.999% sure this website is a scam. I recently had a horrid interaction with the worst customer service rep on the planet, from Adept Powersports. According to Reseller Ratings, this lovely company gets 4.2 stars! According to every other website (google, Yelp, trustpilot, etc) they get between 1-2!! And even that's too high.
And these lunatics use this "4.2 star" rating as an advertising point on their website to lure wary customers in.
Thus, I must conclude, RR is a lie.
SG
S G.
ResellerRatings is a scam to consumers looking for accurate reviews of a company
ResellerRatings is not a website being used in the way a consumer would expect. Do not rely only on the reviews posted on ResellerRatings as they ARE filtered. I posted a successful negative review on 9/21/21 about moparpartsgiant.com and it was never posted nor did I ever receive an explanation if ResellerRatings decided to delete it or what happened to it.
JM
Jim M.
RESELLERRATINGS.COM IS A SCAM
This review is about RESELLERRATINGS.COM. I radiator hoses for my Honda on Hondapartsnow.com; I paid for the parts and shipping and in 2 weeks I had not yet even gotten a shipping tracking number. The first week I called Hondapartsnow.com and got their answering service whom told me that I would get a tracking number in the next 24...hrs and still nothing...I get it...we are in a pandemic and we have labor shortages. So I waited another week and still no tracking number. I called back and got their answering service and complained...they relayed the message and then I finally got a tracking number emailed to me the following day. During this time my car is dead (not 100%) in the water due to a hole in my lower radiator hose. I went to leave this same review RESELLERRATINGS.COM and every time I try to submit the website leaves you a message saying "SUBMITTED SUCCESSFULLY"...but when you look at your profile days later, your profile show that you made 0 reviews. I repeated this process a few times and my RESELLERRATINGS.COM profile shows 0 profiles. I believe RESELLERRATINGS.COM is a scam.