Republic ServicesReviews of republicservices.com

DO NOT SIGN A CONTRACT WITH THEM!!! They are absolutely horrible to work with, will drastically raise your rates without notice, but you can't cancel service due to a rate increase, even though it may be double the fee they originally set. They have you over a barrel with the contract. It's 35 months and automatically renews for another 36 unless you give them 60 day notice prior to the renewal date. Close your business? Still gonna pay for their services for at least another 60 days from their close of the month(end of month). Call them early in the month and you will pay for 60+ how ever many days are left in that month. Call to cancel and get the RUN AROUND!!!! You will be told multiple different things until they finally route you to your account person. I was told it was all canceled and taken care of. Continued to get bills. I kept calling weekly, each time to be told the account person would call me. They did not. After 5 weeks trying, I called and I stayed on hold 1 1/2 hours waiting to talk with that person to finally be told their phone wasn't working and they would call me back. At the close of business that day, they called from their cell phone and said their computer had been down for weeks. Really? but I have to talk to this specific person to cancel my account but her computer hasn't been functioning for weeks?? This is messed up. Then she says 60 days from that day? Nope. I don't think so. (Funny story, the person I talked to last before finally reaching her, told me to stop electronic payments to be safe) 😳

Republic Services is by far the worst excuse for a garbage company I’ve ever had the displeasure of dealing with . The very first week they broke the wheels off my garbage can . I called and told them I needed another one cause they destroyed the one I had . They brought me another one but didn’t pick up the one they ripped the wheels off of . Come to find out they have been charging me for 2 cans for years . How can you charge me for 2 cans when one can has no wheels ? Then after they hiked their prices last year due to using new trucks with cleaner fuel that they decided to make the customer pay for I cancelled my recycle service. They wanted to charge me for picking up the can with no wheels that they broke . Even better they charged me on their bill $39.31 for not putting my recycle can out to be picked up when they had already picked it up a month earlier !! Customer service told me there’s nothing I can do about my bill once it’s been generated . So I guess they can just put any bogus charge on your bill they want and you have to pay it . They are the most pathetic excuse for a trash removal company in the history of humans .

This place STINKS! They billed me for a second dumpster that was never dropped off or picked up. When I try to get a hold of someone they have been passing the buck. Do not rent a dumpster from these people or you will regret it!

We have been trying to get new trash and recycling bins because our bins are very old and cannot be sanitized and deodorized anymore. We have contacted their customer service several times and been given empty promises to replace our bins. We pay exorbitant fees for untimely collections and horrible customer service. Unfortunately they are a monopoly.I would give them zero stars if I could.

On August 18th truck number 2013 driver Carlos came speeding down the middle of the road going at least between10or20 miles over the limit through a huge Rock into my windshield and apparently it's my fault I need to pay for it.

Do not use this company they have missed my pick up dates over 20 times yes it's my fault for not changing but the same time they kept telling me that I should not expect any more missed pickups here we are again trash goes out on Tuesday night to be picked up Wednesday morning I have cameras to prove this call today a day before normal trash pickup and they still not picked up my trash from last week they have been lying to me the whole time this company is nothing but a lying company do not believe them

These people bought out the trash service that I've been with. For almost 10 years, used to be Howard disposal Canyon City, . So a couple months ago, this new company bought them out and they come to dump my trash well.They kept leaving the dumpster on the side of the road , and the city don't allow that so the next time they came, my old buddy, seen him dump leaving. it r on the side of the road and explained to them. They needed to put it back so I see the driver get on his walkie talking. And 5 minutes later, we have a phone call, they're p***** and told us for now on if we want our trash service dumped, they want us to push it out there next to the road and turn it at an angle, so the driver can back right up to it. And just dump it you know , without having to get down and exhume any physical activity for the money I paid them and then apparently leave it in the street for all of us, elderly disabled people to try and fight back out the road to keep from getting in trouble by the city. IN EIGHT YEARS , I HAVE NEVER BEEN DEMANDED TO PHYSICALLY PARTICIPATE IN THE DUMPING OF MY TRASH DUMPSTER WITH MY DISABLED OSTEOARTHRITIS , RIDDLED BACK.

If you can avoid using Republic Services, please do so. I cancelled my recycling service since I was getting charged almost $200 a year, and then I was charged $70 for them to pick up my recycling container. A charge they did not tell me about at the time I cancelled. Really $70??? I had an extra bag of garbage outside my garbage contained and three times I called to ask if it could be picked up. Every time, a customer service representative said they would schedule a pickup, and three times no one showed up. I saw the garbage guy on garbage day, and he said there were no notes for him to pick up an extra bag, and since I pay for the garbage through the HOA, we cannot get extra garbage picked up. That was not relayed to me during my numerous calls.