Republic ServicesReviews of republicservices.com

Moved into a new house on 3/29 and set up the service plus paid the $50 deposit online with Republic prior to moving in and the can was delivered a week before moving in. I got the invoice on 3/29 for the first quarters service and to pay for the trash bin being delivered, of which I paid in full the very next day on 3/30. We had one regular pick up the week we moved in but this past week (4/6) nothing, the can was still sitting at the end of our driveway full of trash by the end of the day. I filed a "missed pick up" the next morning (4/7) for our house and I was then informed this same day that service has apparently been cancelled for our neighborhood as of 3/31 and they "don't know how we weren't informed about it" until now but that we would have to find a new trash pick service. You cannot tell me or convince me that they didn't already know when I paid the invoice on 3/30 that service for my address/neighborhood was going to be cancelled the very next day, but they were more than happy to take my $142.82 I paid to set up service.

Republic bought out my local waste mgmt comapny and it has been a total disaster. They overbill consistently and harass their customers with threatening calls about cutting off service, even when they have been paid in full. I have been calling billing every month - showing them screen shots of my bank paying them in full via Zelle app, and they claim the $$$ never arrived, despite bank verification. in my neighborhood we are looking for another provider so we can fire this incompetent hostile company.

My complaint about Republic Services is more about their business practices than service. Republic services on the last bull Doubled their prices without any notice. They also have a very high Environmental service fee. There have been many class action suits against the company for illegal fees. My bill included a late fee, even though I cancelled service and they require a pre-pay for all services. I would not recommend this company to anyone, and write as many reviews as I can to help avoid the same issues I have seen with my time with them. I will say that the service side of this company is just as good as other companies, but not worth the hassle of paying 200% more than others and extraordinary fees. BBB complaints filed against them with similar issues that can be verified.

why do they pick up your can and drag it a bit to put it down? never experienced this and have had many garbage companies over the years. sometimes our neighbors cans are in front of our house. WTH??????

All promises, no action. Lots of “excellerated” action promises; note to supervisor promises; pick up by tomorrow at 5 promises. Talk is cheap! And so is this company.

This company is the worst. We stuck with them for several years, even though they made outrageous price raises each year after going through a competitive bid process. They repeatedly missed pick ups. When we cancelled, they failed to pick up their containers. Now they are calling for a pick up fee to retrieve their containers. Their customer service people are rude and do not follow through.

This company lies and cheats to get your money. I had an agreement for 2 years with the first to be 75.71 every 3 months. The second year was to be 78.84 every 3 months. They then raised my price to 78.84 on the last quarter of the first year and raised my rate to 84 dollars for the second year. This company does not honor it's agreements. When they dropped of my trash can at the very beginning they gave me one with a 7 inch crack in the lid which I am sure now they will try to blame me for. They did not have any Recycle cans to give at the time. How Does A Trash/Recycle Company Run Out Of Cans??? They charged me 40 dollars to deliver my cans and I'll bet they are going to charge me to remove them as well when my agreement runs out next February. I will put them in my pick up and take them to their Yuma facility. Needless to say I will not be re-upping my account come next February. If you have another choice for your waste disposal TAKE IT !!

Worst Company ever. They called me one to two times a month to say they would not pick up garbage because their trucks broke down. Sometimes they called me four times in one day to say they would not be there. They are the only company that has done that to me and the most expensive. When I cancelled their literal "garbage service" they had the guts to charge me for picking up their cans. Do not recommend. With love from Rancho Sahuarita AZ