Replacementlenses.net Reviews | Read Customer Reviews of replacementlenses.net

Replacementlenses.net Reviews | Read Customer Reviews of replacementlenses.net

Replacementlenses.net reviews

Showing 66 reviews with 4 stars · Clear filters

T
Sep 25, 2024
After all everything went well
Received wrong lenses at first, but exchange went well and relatively quick. Would buy here again.
Response from Replacementlenses.netSep 25, 2024
Thank you for your feedback, T! 😊 We're glad to hear that, despite the initial mix-up with the lenses, the exchange process went smoothly and relatively quickly. 🕶️ We appreciate your understanding and would be happy to assist you again in the future. If you have any other questions or need assistance, feel free to reach out. Thank you for choosing us!
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Jon
Sep 20, 2024
Easy to find the right lenses
Easy to find the right lenses, sent quickly, arrived in good condition. The only thing missing was clear instructions specific to my ray bans. Eventually worked it out after looking at multiple videos. New lenses make a much cheaper solution than a whole pair of glasses.
Response from Replacementlenses.netSep 20, 2024
Thank you, Jon, for your thoughtful feedback! 😊 We're glad to hear that you found the right lenses easily and that they arrived quickly and in good condition. 🕶️ We apologize for the lack of clear instructions specific to your Ray-Bans and appreciate your patience in figuring it out with the videos. It’s great to know that the new lenses provided a cost-effective solution compared to buying a whole new pair of glasses. If you have any other questions or need assistance in the future, we're here to help. Thanks for choosing us!
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David M.
Sep 13, 2024
Very happy with lens screws
I needed a lens screw for my Ray Ban frames, as I really struggle without my glasses now. I had never heard of Replacement lenses before, but took a chance after reading some reviews. I thought the price was a little high, but maybe shipping had something to do with that. They arrived very quickly, and they were genuine screws, so they fit perfectly. They also sent 3, so I should be good for a while. Will definitely use them again.
Response from Replacementlenses.netSep 16, 2024
Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the lens screws you needed for your Ray-Ban frames and that they fit perfectly. 🕶️ We appreciate you taking a chance on us and are glad that the shipping was quick, even if the price seemed a bit high. It’s great to know that you received extras to keep you covered for a while! We look forward to serving you again in the future. If you ever need anything else, we're here to help!
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Neil A.
Sep 9, 2024
Great and genuine product
Great and genuine product, but I echo some of the other reviews about shipping. Shipping took a long time, updates were not very frequent, which made me think my order wasn't genuine. But it turned out to be fine. Improve the shipping communications and you'll get 5 stars.
Response from Replacementlenses.netSep 9, 2024
Thank you, Neil, for your valuable feedback! 😊 We're thrilled to hear that you found the product great and genuine. 🕶️ We understand your concerns regarding the shipping time and communication, and we sincerely apologize for any confusion this may have caused. Your input is invaluable, and we will work on improving our shipping communications to enhance the overall experience. If you ever need anything else or have further suggestions, we're here to help. Thank you for your support, and we hope to earn those 5 stars next time! 🙌✨
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Tyler M.
Sep 4, 2024
Sketchy shipping but real product
So this is my second set of replacement lenses for my Raybans. My originals were scratched across the eye. The first replacements came from another provided and the coating around the edges started to peel. I ordered these and they are exactly as I remember the originals. My main concern was the reviews indicating incorrect products being received, etc. I received the correct product without issue. I’m rating this as 4 stars rather than 5 because the shipping notifications did not look legitimate. I almost deleted them because the sender did not appear related to Replacement Lenses. I only realized they were connected after pulling up my original order email and accessing the shipping page from there.
Response from Replacementlenses.netSep 9, 2024
Thank you, Tyler, for your detailed feedback! 😊 We're glad to hear that the replacement lenses are exactly as you remember the originals and that you received the correct product without issue. 🕶️ We understand your concern about the shipping notifications and appreciate your honest input. We'll work on improving the clarity of our shipping communications to ensure a smoother experience next time. If you ever need anything else, we're here to help. Thank you for trusting us with your Ray-Ban replacements!
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Tony V.
Aug 30, 2024
Great product, long delivery
The purchase process was easy. They walk you through how to identify your lens. The lens were great quality, packaged well. Shipping & delivery took 2+ weeks.
Response from Replacementlenses.netSep 2, 2024
Thank you, Tony, for your honest feedback! 😊 We're glad to hear that you found the purchase process easy and that the lenses were of great quality and well-packaged. 🕶️ We apologize for the longer delivery time of over 2 weeks, and we appreciate your patience. If you need anything else or have any further questions, we're here to help. Enjoy your new lenses, and thanks for choosing us!
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Domenico
Aug 22, 2024
Excellent lenses, long delivery
Excellent lenses, and very useful mini tool to change screws Only the delivery was a bit late (18 days)
Response from Replacementlenses.netAug 22, 2024
Thank you, Domenico, for your feedback! 😊 We're thrilled that you're pleased with the excellent lenses and found the mini tool useful for changing screws. 🕶️ We apologize for the delay in delivery and appreciate your patience during the 18-day wait. If you need anything else, we're here to assist. Enjoy your refreshed sunglasses, and have a fantastic summer! ☀️😎
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Tony P.
Aug 19, 2024
Lenses fit perfectly
Lenses fit perfectly, ready install and they look great. Cannot beat the glass lenses Only surprise was the $20 duty tax I had to pay!
Response from Replacementlenses.netAug 20, 2024
Thank you, Tony, for your feedback! 😊 We're glad to hear that the lenses fit perfectly, were easy to install, and look great. 🕶️ We agree—there's nothing like the quality of glass lenses! We apologize for the surprise $20 duty tax, as customs charges can sometimes be unexpected. If you have any further questions or need assistance, we're here to help. Thanks for choosing us! 🙌✨
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